Medical Receptionist - Pulmonology & Infectious Disease

Trinity Health Of New England; Springfield (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Trinity Health Of New England’s Pulmonology & Infectious Disease Specialty Practice is hiring a Medical Receptionist who thrives in a fast-paced, patient-centered environment. You will register patients, collect co-pays, and schedule visits while delivering excellent customer service and accurate data entry in the practice software.

The role requires a high school diploma, preferred experience in medical offices or billing, and the ability to adapt to new software.

Qualifications

• High school diploma or equivalent.
• Medical office or billing department experience preferred.
• Knowledge of patient billing and medical terminology preferred.

Responsibilities

• Be comfortable with learning new software and ensuring data entry into physician billing software.
• Provides positive patient experience from screening incoming patient calls to end of visit.
• Maintain schedules and appointments for physicians.

Skills

Data entry

Scheduling

Co-pay collection

Customer service

Education

High school diploma

Tools

Billing software

Job description

Employment Type: Full time Shift: Day Shift Description: Medical Receptionist Attach Resume

Ready to thrive in a dynamic, high-energy environment? Join our Pulmonology & Infectious Disease Specialty Practice and bring your exceptional talents to a team that makes a real impact—every single day.

If you love helping patients, staying organized, and being part of a fast paced, supportive team… we want to meet you!

You would be responsible for the accurate registration, co-pay collection and scheduling of patients within the practices. Assists internal and external customers with all clerical tasks within the office.

What you will do:

• Be comfortable with learning new software and ensuring data entry into physician billing software.

• Provides positive patient experience from screening incoming patient calls to end of visit.

• Maintain schedules and appointments for physicians.

Minimum Qualifications:

• High school diploma or equivalent

• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred.

Pay Range: $17.50 - $23.80

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Position Highlights and Benefits:

• Day Shift. Hours may vary (Possible Weekends depending on location)

• Great benefits effective day 1!

• Patient-centric environment

• Career growth and advancement potential

• Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.