Medical Receptionist - Physical Therapy Department

HealthPartners; BLOOMINGTON (MN); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

HealthPartners in Bloomington, MN is seeking a friendly front desk assistant to greet patients, collect co-pays, and support departmental clerical duties. The role involves accurate data entry, scheduling follow-up appointments and referrals, and maintaining patient confidentiality in a fast-paced healthcare setting.

Good communication and basic medical terminology knowledge are preferred. Shifts are Mon-Fri, 8-hour blocks; strong customer service skills and computer proficiency are essential.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to handle payments and schedule appointments.
• Some medical background preferred.

Responsibilities

• Greet patients and collect co-pays.
• Schedule follow-up appointments and referrals.
• Support clerical duties within department.
• Maintain patient confidentiality and accuracy.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Tools

PC literacy

Telephone equipment

Printer/ copier use

Job description

Position Summary:

The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.

Work Schedule:

Shifts are Mon-Fri, varying 8 hour shifts between 6:30a-6:45pm

Preferred Qualifications:

• 6 months related experience
• Some medical background preferred.
• Strong verbal and written communication
• Human relations sensitivity and customer service skills
• Listening and telephone etiquette skills
• Medical terminology knowledge desirable
• Comfort in asking patients for copays and race collection.
• Ability to promote and maintain good patient relations and patient confidentiality.
• Ability to work in a fast-paced and structured environment.
• Ability to sit for long periods of time.
• Ability to key for long periods of time
• Accurate computer/keyboarding skills required.
• Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes

• medical insurance
• dental insurance
• a retirement program
• time away from work
• insurance options
• tuition reimbursement
• an employee assistance program
• onsite clinic
• and much more!