Clinic Rehab Assistant

HealthPartners; Maple Grove (MN); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Time away from work

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet is hiring a Rehab Clinic Assistant to support our Physical Therapy team in Maple Grove, MN. You will perform clerical and clinical tasks to help provide outstanding patient care.

This 0.9 FTE role requires at least six months of customer service or medical related experience, good communication, accuracy with phones and computer systems, and the ability to work independently. Hours include varying shifts across Mon–Sat at multiple locations (Maple Grove, Minnetonka, Plymouth).

Qualifications

• Six months experience in a customer service job or medical related setting.
• Ability to work independently under supervision of rehabilitation professionals.
• Strong verbal communication and customer relations skills.

Responsibilities

• Performs clerical and clinical tasks assisting Rehabilitation Services Care Teams.

Skills

Customer service

Medical knowledge

Communication

Phone etiquette

Keyboarding

Problem solving

Education

Six months experience in customer service or medical setting

Tools

Computer systems

Job description

Park Nicollet is looking to hire a Rehab Clinic Assistant to join our Physical Therapy team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary

Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services.

Work Schedule

.90 FTE:
Mon 7-330
Tue 930-6
Wed OFF
Thurs 845-515
Fri 815-445
Sat 715-315 e/o

Maple Grove, Minnetonka and Plymouth - hours and location may vary

Required Qualifications

• Education, Experience or Equivalent Combination:
  • Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
• Licensure/ Registration/ Certification:
  • NA
• Knowledge, Skills, and Abilities:
  • Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
  • Should have critical thinking skills and be able to problem-solve.
  • Strong verbal communication, customer relations and listening skills are essential.
  • Good telephone etiquette, money handling, and keyboarding skills are needed.
  • Must be able to promote and maintain good customer relations and patient confidentiality.
  • Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e., Those with speech and hearing impairments, those requiring interpreters)
  • Ability to work in a fast-paced environment that includes switching between tasks.
  • Comfortable working with computers and learning new equipment and software as needed within the scope of the role.

Preferred Qualifications

• Knowledge, Skills, and Abilities:
  • Knowledge of medical terminology.

Benefits

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!