Medical Receptionist | Patient Experience & Scheduling Pro

Access Medical Clinic; Forrest City (AR); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off and company holidays

Vision insurance

Job summary

Access Medical Clinic in Forrest City, AR is seeking a Medical Receptionist to create a welcoming experience for every patient. You will greet visitors, manage appointments, handle calls, and oversee check-in and check-out with professionalism.

This role supports communication between patients, providers, and staff, maintains EMR records, processes payments, and helps ensure smooth daily operations while upholding HIPAA standards.

Qualifications

• Experience in a fast paced, high volume environment.
• Medical office or EMR experience preferred.
• Strong multitasking, organizational, and computer skills.
• Customer service background.
• Valid driver's license, auto insurance, and ability to travel.

Responsibilities

• Greet and check in/out patients professionally and efficiently.
• Manage patient scheduling, verify insurance, and update EMR records.
• Answer and route phone calls with courtesy.
• Collect and process patient payments, including cash, credit card, and deposits.
• Maintain patient lobby flow and ensure a positive experience.
• Order office supplies and assist with administrative tasks.
• Uphold HIPAA and confidentiality standards.
• Support outreach, enrollment initiatives, and weekly reporting.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Computer skills

HIPAA awareness

Education

High school diploma

Tools

EMR system

Job description

Access Medical Clinic in Forrest City, AR is seeking a Medical Receptionist to create a welcoming experience for every patient. You will greet visitors, manage appointments, handle calls, and oversee check-in and check-out with professionalism.

This role supports communication between patients, providers, and staff, maintains EMR records, processes payments, and helps ensure smooth daily operations while upholding HIPAA standards.