Medical Receptionist - Part Time

ReFocus Eye Health; Danbury (CT); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k) matching

Health insurance (medical, dental, and

Vision insurance

Job summary

ReFocus Eye Health is seeking a friendly, organized Front Desk Representative for our busy ophthalmology practice in Danbury, CT. This in-person role involves greeting patients, scheduling, and handling front-office tasks in a fast-paced environment.

Bi-lingual skills are highly preferred; the position is part-time (up to 29 hours/week) with evening/weekend rotation possibilities. Prior medical administrative experience and EMR familiarity are a plus.

Qualifications

• Experience in a medical administrative role with knowledge of medical terminology.
• Proven ability to manage front desk operations in a healthcare setting.
• Proficiency with data entry and basic computer tasks.

Responsibilities

• Greet patients and manage check-ins/check-outs with warmth and efficiency.
• Schedule appointments and coordinate provider calendars to maintain workflow.
• Answer calls, manage messages, and verify patient information.
• Collect co-pays and assist with insurance eligibility checks.
• Maintain accurate patient records and ensure data quality.
• Collaborate with clinical and administrative staff and external partners.

Skills

Reliability

Strong communication

Data entry

Fast-paced environment

Customer service

Medical administrative experience

Education

High school diploma

Tools

EMR

Job description

Description

Join Our Dynamic Medical Team as a Medical Group Front Desk Representative!

Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.

Part time (up to 29 hours per week) // *** Bi-lingual is highly preferred ***

Tue / Wed / Thurs / approx 8am to 5pm

Your Impact:

• Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
• Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem solving & patient advocacy: Address patient concerns, elevate issues as needed, and ensure a positive experience.
• Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:

• Reliability, a positive attitude, and excellent teamwork skills.
• Strong communication and interpersonal abilities.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills.
• Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.

Bonus Points:

• Prior experience in ophthalmology.
• Familiarity with Electronic Medical Records (EMR).

Perks & Benefits:

• Competitive 401(k) with matching.
• Comprehensive health, dental, and vision insurance.
• Disability and life insurance.
• Flexible spending account.
• Generous paid time off.
• Bi-lingual is highly preferred

Important Details:

• Must be able to travel to multiple locations (if applicable).
• Availability for evenings and weekend rotations (if applicable - varies by practice).
• Ability to handle a high-volume practice.
• This position is in person.

We Care:

We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.

We Collaborate:

We work together with patients, seeking diverse input to share and grow innovative ideas.

We Elevate:

Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Refocus is an equal opportunity employer and we value diversity.