Medical Receptionist - Per Diem

ReFocus Eye Health; King of Prussia (PA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Disability and life insurance

Flexible spending account

Generous paid time off

Job summary

ReFocus Eye Health is seeking a friendly Front Desk Representative to greet patients, manage check-ins/check-outs, and support efficient scheduling in a busy ophthalmology practice.

You will handle calls, verify patient information, and maintain accurate records while assisting with daily financial reporting and patient advocacy. This in-person role supports a collaborative team across locations and emphasizes patient care.

Qualifications

• Reliable with a positive attitude and excellent teamwork.
• Strong communication and interpersonal abilities.
• Proficient in data entry and basic computer skills.
• Ability to thrive in a fast-paced environment.
• Experience in a medical administrative role with knowledge of medical terminology.
• High school diploma or equivalent.

Responsibilities

• Be the patient’s first point of contact, greet patients, manage check-ins and check-outs, and answer questions with clarity and compassion.
• Efficiently schedule appointments, manage provider schedules, and keep the workflow running smoothly.
• Answer calls, manage messages, verify patient information, and maintain accurate records.
• Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Address patient concerns, escalate issues as needed, and ensure a positive experience.
• Collaborate with providers, clinical and administrative staff, and external partners.

Skills

Customer service

Communication

Data entry

Teamwork

Medical terminology

Education

High school diploma or equivalent

Tools

EMR (Electronic Medical Records)

Job description

Description

Join Our Dynamic Medical Team as a Medical Group Front Desk Representative!

Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group. We are seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience

Your Impact:

• Be the Patient's First Point of Contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
• Masterful Scheduling & Coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• Expert Communication & Organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial Accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem Solving & Patient Advocacy: Address patient concerns, elevate issues as needed, and ensure a positive experience.
• Team Collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:

• Reliability, a positive attitude, and excellent teamwork skills.
• Strong communication and interpersonal abilities.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills.
• Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.

Bonus Points:

• Prior experience in ophthalmology.
• Familiarity with Electronic Medical Records (EMR).

Hours:

Perks & Benefits:

• Competitive 401(k) with matching.
• Comprehensive health, dental, and vision insurance.
• Disability and life insurance.
• Flexible spending account.
• Generous paid time off.

Important Details:

• Must be able to travel to multiple locations (if applicable).
• Availability for evenings and weekend rotations (if applicable- varies by practice).
• Ability to handle a high-volume practice.
• This position is in person.

We thrive on: Care for our patients and team, effective Collaboration, and a commitment to Elevate our standards.

Refocus is an equal opportunity employer and we value diversity.