Medical Receptionist – Neurology

All’s Well, Inc.; Punta Gorda (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

All’s WELL, Inc. is seeking an experienced Medical Receptionist for a busy Neurology practice in Punta Gorda, FL. The role emphasizes professional patient check-in/out, appointment scheduling, and accurate data entry in EPIC EMR.

The ideal candidate will have excellent communication, organization, and multitasking abilities, with experience serving geriatric patients and a focus on providing compassionate customer service in a fast-paced healthcare setting.

Qualifications

• Experience as Medical Receptionist or healthcare front office required.
• Experience in a Neurology or specialty medical practice preferred.
• EPIC EMR experience strongly preferred.
• Experience working with geriatric patients preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Ability to work independently in a fast-paced environment.
• Professional, dependable and patient-focused approach.
• Strong interpersonal and customer service skills.

Responsibilities

• Greet, check in, and check out patients in a professional and efficient manner.
• Schedule and manage patient appointments and provider calendars.
• Verify insurance eligibility, coverage, and patient demographic information.
• Process referrals and prior authorizations as needed.
• Communicate effectively with patients, providers, and clinical staff.
• Enter and maintain patient information in the EPIC EMR system.
• Assist with front office operations and ensure smooth patient flow.
• Handle a high volume of patient interactions with professionalism and attention to detail.
• Provide courteous and compassionate customer service, particularly to geriatric patients.
• Perform other administrative and front-office duties as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Geriatric patient care

Tools

EPIC EMR

Job description

Medical Receptionist – Neurology

Position Summary

We are seeking an experienced and professional Medical Receptionist to support a busy Neurology practice. The ideal candidate will have strong communication and organizational skills, experience working with geriatric patients, and the ability to provide excellent customer service in a fast-paced healthcare environment.

Experience with EPIC EMR is strongly preferred.

Key Responsibilities

• Greet, check in, and check out patients in a professional and efficient manner.
• Schedule and manage patient appointments and provider calendars.
• Verify insurance eligibility, coverage, and patient demographic information.
• Process referrals and prior authorizations as needed.
• Communicate effectively with patients, providers, and clinical staff.
• Accurately enter and maintain patient information and documentation in the EPIC EMR system.
• Assist with front office operations and ensure smooth patient flow.
• Handle a high volume of patient interactions while maintaining professionalism and attention to detail.
• Provide courteous and compassionate customer service, particularly to geriatric patients.
• Perform other administrative and front-office duties as assigned.

Qualifications

• Previous experience as a Medical Receptionist, Medical Front Office Specialist, or Healthcare Administrative professional required.
• Experience in a Neurology or specialty medical practice preferred.
• EPIC EMR experience strongly preferred.
• Experience working with geriatric patients preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and accuracy.
• Ability to work independently and effectively in a fast-paced environment.
• Professional, dependable, and patient-focused approach.
• Strong interpersonal and customer service skills.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, ALL's WELL is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

ALL's WELL participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.