Medical Receptionist

Ultimate Staffing; California (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare staffing agency is seeking a personable and reliable Medical Receptionist in California. You will be the first point of contact for patients, ensuring a smooth and welcoming experience. The role includes greeting patients, checking them in and out, handling insurance verification, and scheduling appointments using EMR systems. Strong customer service and communication skills are essential, along with a high school diploma. This position offers opportunities for professional development in a fast-paced environment.

Qualifications

• Previous experience as a medical receptionist or in a healthcare administrative role preferred.
• Knowledge of medical terminology and insurance verification is a plus.
• Proficiency with EMR/EHR systems (training available if needed).

Responsibilities

• Greet patients and visitors with professionalism and warmth.
• Check patients in and out, verify insurance information, and update demographic details.
• Answer incoming calls and schedule appointments using the clinic's EMR system.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

EMR/EHR systems

Job description

About the Opportunity

Our patient‑focused healthcare practice is seeking a personable, organized, and reliable Medical Receptionist to join our front‑office team. This individual will be the first point of contact for patients and will play a critical role in ensuring a smooth, welcoming, and efficient experience.

Key Responsibilities

• Greet patients and visitors with professionalism and warmth, ensuring a positive first impression.
• Check patients in and out, verify insurance information, and update demographic details.
• Answer incoming calls, respond to inquiries, and schedule appointments using the clinic's EMR system.
• Collect co‑pays and process payments accurately.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Coordinate with clinical staff to support patient flow and daily office operations.
• Prepare, organize, and manage patient charts and documentation.
• Assist with administrative tasks such as scanning, filing, faxing, and email communication.

Qualifications

• Previous experience as a medical receptionist or in a healthcare administrative role preferred.
• Knowledge of medical terminology and insurance verification is a plus.
• Strong customer service, communication, and multitasking skills.
• Proficiency with EMR/EHR systems (training available if needed).
• Ability to remain calm, friendly, and professional in a fast‑paced environment.
• High school diploma or equivalent required.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.