Medical Receptionist KAL

Beacon Health System; Kalamazoo (MI); On-site; USD 32,000 - 40,000; Full time

Job summary

Beacon Health System in Kalamazoo, MI, is seeking a customer service–oriented administrative assistant to support patients and customers in a medical setting. You will greet patients, check them in/out, and gather required documentation, while verifying demographics and handling insurance precertifications.

The role involves entering demographic data, scheduling appointments, and handling billing tasks such as charges submission, co-pay collection, and daily reconciliation.

Qualifications

• Front desk and patient check-in experience
• Ability to verify insurance and collect payments
• Proficient in documenting demographic data

Responsibilities

• Greets patients and visitors, checks in/out, and collects necessary documents
• Verifies and enters demographic information
• Obtains and verifies insurance authorizations/precertification and schedules appointments
• Enters, reviews and submits charges for procedures daily
• Collects co-payments and reconciles daily reports and deposits

Skills

Customer service

Data entry

Medical office experience

Education

HS diploma or equivalent

1 year related experience

Job description

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.