Patient Access Rep KAL

Beacon Health System; Kalamazoo (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Beacon Health System in Kalamazoo is seeking a receptionist to communicate with patients, participants and staff to accurately schedule prescribed procedures and perform clerical and reception duties related to patient registration. Responsibilities include collecting demographic, insurance and clinical information, scheduling efficiently, and assisting with insurance pre-certification.

The role also involves counseling patients on pre-service requirements and instructions and handling

Qualifications

• High School diploma or equivalent required.
• At least 1 year of job-specific experience preferred.

Responsibilities

• Gathers demographic, insurance and clinical information from patient and enters into database.
• Schedules patient procedures to optimize time and resources and coordinates scheduling.
• Assists with coordination of insurance pre-certification/authorization.
• Provides counseling to patient or representative regarding pre-service requirements and instructions.
• Demonstrates ability to handle clerical and reception duties related to patient registration.

Skills

Clerical skills

Scheduling

Customer service

Data entry

Education

High School diploma or equivalent

Job description

Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration.

Responsibilities

• Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• High School diploma equivalency 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. EDUCATION Diploma Required: N Preferred: N