Medical Receptionist/Front Desk

San Diego Orthopaedic Institute; San Diego (CA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Dental insurance

Vision insurance

Life insurance

Disability insurance

Health savings account

Free parking

Job summary

California Orthopaedic Institute in San Diego is seeking a Medical Receptionist to join our busy team. This role ensures smooth patient flow and delivers exceptional customer service at the front desk. Responsibilities include greeting patients, scheduling, managing records, handling calls, and coordinating with clinical staff.

You will use patient management software and assist with payments. This position is full-time, in-person, with standard hours and benefits including health insurance and

Qualifications

• Experience as a Medical Receptionist or similar in healthcare.
• Strong clerical skills and attention to detail.
• Excellent customer service and communication.
• Familiarity with medical scheduling and office procedures.
• Spanish/English bilingual preferred.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule patient appointments and maintain records.
• Handle phone inquiries professionally.
• Keep reception area organized and welcoming.
• Collaborate with clinical staff for patient care.
• Use software for patient management and scheduling.
• Handle patient payments and daily reconciliation.

Skills

Medical receptionist experience

Clerical skills

Customer service

Phone etiquette

Medical scheduling

Electronic records familiarity

Spanish bilingual

Job description

Description

California Orthopaedic Institute is a dedicated surgical group comprised of 14 physicians and approximately 100 staff members. We specialize in providing comprehensive Orthopaedic medical care, including surgical services, physical and occupational therapy, as well as radiology and diagnostic MRI.

Summary

We are seeking a Medical Receptionist to join our team at California Orthopaedic Institute. This vital role will be responsible for ensuring smooth patient flow and providing exceptional customer service to our patients in a busy healthcare environment.

Responsibilities

• Greet patients warmly and manage front desk operations efficiently.
• Schedule patient appointments and maintain accurate medical records.
• Handle phone inquiries with professionalism and courtesy.
• Ensure the reception area is organized and welcoming for patients.
• Collaborate with clinical staff to facilitate patient care and communication.
• Utilize software for patient management and scheduling.
• Handle patient payments including reconciling payments at the end of each day.

Requirements

• Proven experience as a Medical Receptionist or in a similar administrative role within a healthcare setting.
• Strong clerical skills with attention to detail.
• Excellent customer service skills.
• Excellent phone etiquette and communication skills.
• Familiarity with medical scheduling and office procedures.
• Experience with electronic record systems is preferred.
• Bilingual Spanish/English is preferred.

Hours: Full-Time, Monday thru Friday from 8 am to 5 pm

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person