Medical Receptionist/Front Desk

Davita Inc.; Delano (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider seeks a casual receptionist to create a positive impression for patients by managing registration and scheduling. This role involves performing basic office duties, providing excellent customer service, and ensuring the accurate processing of patient information. Ideal candidates will have strong communication skills and a background in customer service. This is a casual position with flexible hours.

Qualifications

• Must be at least 14 years old.
• Knowledge of medical terminology preferred.
• Experience with electronic medical software preferred.

Responsibilities

• Perform basic receptionist duties, including answering calls and maintaining office equipment.
• Greet and provide customer service to patients.
• Process patient registration and scheduling accurately.

Skills

Customer Service

Basic Computer Functions

Communication

Mathematical Aptitude

Multi-tasking

Education

High School Graduate or Equivalent

Tools

Microsoft Office

Job description

This is a casual position. A casual is a non-benefit eligible position that is not guaranteed any hours, but can pick up open shifts.

Purpose of Job

This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients.

Job Functions

1. Performs basic receptionist duties to include answering and returning phone calls, and retrieving voicemail and maintaining department office equipment and supplies.
2. Greets and provides courteous customer service to internal and external customers.
3. Assures accurate processing of patient registration and scheduling.
4. Scans, files and posts documents into patient charts.
5. Performs other duties as assigned.

Minimum Education/Work Experience

• Must be at least 14 years old

Knowledge/Skills/Abilities

• Knowledge of basic computer functions and Microsoft Office applications
• Ability to meet and maintain the necessary background checks as aligned with position functions
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
• Ability to perform basic math functions and count money
• Ability to respond appropriately to unpredictable situations and diverse patient populations
• Ability to work autonomously and as a team
• Ability to multi-task

License/Certifications

Preferred Qualifications

• High school graduate or equivalent
• Medical Terminology knowledge
• Previous electronic medical software experience

Cognitive and Mental Demands

• Time Awareness - Frequent
• Writing - Continuous
• Initiation of Work - Occasional
• Memory - Continuous
• Receptiveness to Change - Occasional
• Reasoning - Continuous
• Required Sequences in Work - Frequent
• Problem Solving - Continuous
• Attentiveness Duration - Continuous
• Social Interactions - Frequent
• Mathematical Aptitude - Occasional
• Conflict Management - Seldom
• Reading - Continuous
• Detail Oriented - Continuous

Link to Employee Health Physical Demands

Compensation

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.

Benefits

Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families.

Click here to view the benefits available.