Patient Front Desk Specialist – Day-One Benefits

Trinity Health; Brighton (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Day-one benefits

Career growth

Professional development

Supportive team culture

Mission-driven organization

Job summary

Trinity Health IHA Medical Group is seeking a friendly Medical Receptionist to warmly welcome patients, verify registration and insurance information, schedule appointments, answer phones, and support front-desk operations with professionalism and care.

You will assist with patient communications, paperwork, and MyChart support, maintain accurate records, coordinate with providers and staff, and help create a smooth, compassionate patient experience in a day-shift, part-time role.

Qualifications

• High School Diploma or GED required or eligibility for 15–17 with work permit.
• 1–2 years of experience in medical or customer service preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Phone etiquette

Attention to detail

Communication

Education

High School Diploma or GED

Age 15-17 with valid work permit

Job description

Trinity Health IHA Medical Group is seeking a friendly Medical Receptionist to warmly welcome patients, verify registration and insurance information, schedule appointments, answer phones, and support front-desk operations with professionalism and care.

You will assist with patient communications, paperwork, and MyChart support, maintain accurate records, coordinate with providers and staff, and help create a smooth, compassionate patient experience in a day-shift, part-time role.