Medical Receptionist - Caring Front Desk & Scheduling Pro

Prelude Fertility, Inc.; Boca Raton (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive health coverage

Family building support

Paid parental leave

PTO and holidays

401(k) with company match

Employee referral program

Calm Health subscription

Professional development support

Job summary

Prelude Fertility, Inc. is seeking a Medical Receptionist to provide a compassionate, patient-centered welcome at the front desk. You will manage reception tasks, communicate with clinical staff, and assist with scheduling to ensure smooth daily operations.

Hours are Monday–Friday, 7 a.m.–4 p.m., with weekend and holiday rotation. Some travel to other locations may be required to cover receptionist duties.

Qualifications

• High School Diploma or GED is required.
• 1+ years of medical administrative office experience is required.
• Spanish speaking is preferred.

Responsibilities

• Greet patients warmly and maintain a professional front-desk presence.
• Manage calls, emails, and faxes; route as appropriate.
• Assist with scheduling and patient inquiries in a timely, courteous manner.
• Perform check-in/check-out and collect payments.
• Verify patient information and insurance; upload documents to the EMR system.
• Schedule and coordinate appointments with clinical staff.
• Keep the reception area clean, organized and welcoming.
• Handle intake forms, medical records, data entry, and filing.
• Prepare patient charts and tasks for upcoming days.
• Ensure confidentiality and compliance with privacy regulations.
• Perform other duties as assigned.

Skills

Customer service

Front desk

Spanish (preferred)

Education

High School Diploma or GED

Tools

EMR system

Job description

Prelude Fertility, Inc. is seeking a Medical Receptionist to provide a compassionate, patient-centered welcome at the front desk. You will manage reception tasks, communicate with clinical staff, and assist with scheduling to ensure smooth daily operations.

Hours are Monday–Friday, 7 a.m.–4 p.m., with weekend and holiday rotation. Some travel to other locations may be required to cover receptionist duties.