Medical Receptionist - Cardiology

Trinity Health; Hartford (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Business Services Representative to enhance patient flow in a dynamic outpatient Cardiology specialty office. This role involves greeting patients, managing appointments, and providing clerical support to ensure seamless operations. Join a diverse and inclusive team committed to delivering exceptional care from day one, with great benefits and opportunities for career growth. If you're passionate about making a difference in healthcare and thrive in a patient-centric environment, this position offers the perfect chance to shine and grow your career.

Benefits

Great benefits effective day 1

Career growth and advancement potential

Diverse and inclusive culture

Qualifications

• Experience in a medical office or billing department preferred.
• Proficiency in a Windows environment and Microsoft Office products.

Responsibilities

• Greets and communicates with patients in a professional manner.
• Schedules patient appointments to maximize provider productivity.
• Processes calls and ensures patients are transferred appropriately.

Skills

Patient communication

Scheduling

Insurance verification

Clerical support

Medical terminology

Keyboard skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Windows operating system

Microsoft Office

Job description

Employment Type: Full time
Shift: Day Shift
Description:

Position Purpose:

The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.

This position supports an outpatient Cardiology specialty office.

What you will do:

1. Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
2. Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
3. Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
4. Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications:

1. High school diploma or equivalent
2. Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
3. Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights and Benefits:

1. Day Shift. Hours may vary
2. Great benefits effective day 1!
3. Patient-centric environment
4. Career growth and advancement potential
5. Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.