Registration/Receptionist - Dept of Cardiology - FT 1.0 (80 hrs biweekly) (58360)

Memorial Health System - Ohio; Marietta (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Registration/Receptionist for the Cardiology department. The role involves managing patient interactions, scheduling appointments, and ensuring efficient office operations. Ideal candidates will have strong clerical skills, excellent communication abilities, and a commitment to patient confidentiality. Join a team dedicated to providing exceptional care and maintaining a positive office environment.

Qualifications

• At least 1 year of relevant experience required; 2 years preferred.
• High School Diploma, GED, or equivalent required.

Responsibilities

• Answer and direct phone calls following hospital etiquette.
• Enter and verify patient data, ensuring completeness of records.
• Collect and reconcile patient payments and copays.

Skills

Clerical tasks

Communication

Education

High School Diploma

Associates Degree

Tools

Microsoft Office

Job description

Registration/Receptionist - Dept of Cardiology - FT 1.0 (80 hrs biweekly) (58360)

Join to apply for the Registration/Receptionist - Dept of Cardiology - FT 1.0 (80 hrs biweekly) (58360) role at Memorial Health System - Ohio

Job Overview

The Registration Receptionist plays a vital role in maintaining a positive office environment, communicating effectively with patients and staff, and ensuring smooth daily operations. Responsibilities include answering phones, scheduling appointments, processing patient charges such as copays and payments, maintaining files, and supporting the overall efficiency of the medical practice. The role requires adherence to MHS Standards of Excellence and strict confidentiality.

Job Details

• Location: Marietta, OH
• Type: Full Time
• Shift: 8-Hour Day Shift
• Category: Clerical Support

Key Responsibilities

• Answer and direct phone calls following hospital etiquette, take accurate messages, and screen calls for urgency.
• Use AIDET principles when registering patients.
• Enter and verify patient data, ensure completeness of electronic health records, and update records as needed.
• Verify insurance eligibility and benefits.
• Collect and reconcile patient payments and copays; refer complex cases to financial counselors.
• Operate office equipment efficiently.
• Perform additional duties as assigned.

Qualifications

• High School Diploma, GED, or equivalent required.
• At least 1 year of relevant experience required; 2 years preferred.
• Associates Degree may substitute for experience based on relevancy.

Skills and Knowledge

• Proficient in clerical tasks and Microsoft Office applications.
• Excellent verbal and written communication skills.
• Ability to work well with diverse personalities.

Additional Information

Benefits, salary details, and equal opportunity employment statements are included. Memorial Health System is committed to a drug-free workplace and complies with civil rights laws. For complaint procedures, refer to USDA guidelines. Eligibility for bonuses depends on employment status and qualifications.