Medical Receptionist/Administrator

Ayrshireandarrangp; Irvine (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Bourtreehill Medical Practice is seeking a motivated medical receptionist/administrator to join our thriving team of 5 GP partners. The role is full-time (37.5 hours per week), Monday to Friday, with an extended hours service operating from 8am to 6pm.

You will need excellent written and verbal communication, good computer skills, and a commitment to confidentiality. Training is provided for GP IT systems (EMIS and Docman); prior healthcare experience is desirable. Closing date 6 November 2026.

Qualifications

• The successful candidate will be educated to SCQF Level 4 (National 4/Standard Grade).
• Good written and verbal communication and excellent computer skills are required.
• Experience in healthcare is advantageous; training will be provided for GP IT systems.

Responsibilities

• Deal with patients at reception and on the phone.
• Make appointments and handle results.
• Process prescription requests and scan clinical correspondence.
• Coordinate delegated tasks from clinical staff and manage general administration.
• Work as part of a team to run office functions smoothly.

Skills

Excellent communication

Attention to detail

Confidentiality

Teamwork

Education

SCQF Level 4

Tools

EMIS

Docman

Job description

Bourtreehill Medical Practice
Cheviot Way
Bourtreehill
KA11 1JU

Hours- 37.5 hours per week, working Monday to Friday

Permanent contract subject to 6 month probationary period

Salary- starting at £13.45 per hour

As part of our exciting service redevelopment, Bourtreehill Medical Practice is seeking to recruit an enthusiastic, highly motivated and organised medical receptionist/administrator to join our thriving practice. With 5 GP partners, we are an established training practices within Ayrshire and Arran and therefore you would be joining a driven and dynamic team.

The successful candidate will be educated to SCQF Level 4 (National 4/Standard Grade) with excellent written and verbal communication, along with good computer skills. Experience of working in a healthcare setting would be advantageous and whilst it is desirable to have knowledge of GP based IT systems such as EMIS and Docman, full training will be provided. Outstanding interpersonal and administrative skills are required, alongside ensuring the ability to provide attention to detail and observe strict confidentiality.

This is a fast paced post and duties include dealing carefully and sensitively with patients at reception and on the phone, making appointments, result handling, dealing with general enquiries, processing prescription requests, scanning clinical correspondence, dealing with delegated tasks from clinical staff and general administration. Working as part of a team, you must be able to co-ordinate a variety of office functions simultaneously. Previous experience in a medical environment is desirable.

The hours of this post are 37.5 hours per week. Flexibility to work more hours when required. As an extended Hours Practice we operate from 8am- 6pm.

Closing date is 6th November 2026, or sooner depending on the quality and quantity of applicants received.