Medical Receptionist, Lightburn Medical Centre

Glasgow LMC Ltd.; United States; Remote; USD 24,000 - 32,000; Part time

Job summary

Glasgow LMC Ltd. seeks a competent reception/administration assistant for our GP Practice at Lightburn Medical Centre, Carntyne, Glasgow.

The role involves front-desk patient contact, handling calls, and supporting daily administrative tasks in a busy primary care setting. Applicants should have excellent communication and customer service skills, be computer literate, and preferably have experience with EMIS, DOCMAN or Microsoft Office.

Qualifications

• Experience in an administrative role and working with the public would be advantageous.
• Must be computer literate and able to use EMIS, DOCMAN and Microsoft Office.

Responsibilities

• Greet and assist patients at reception and over the phone.
• Manage the appointment book and related scheduling tasks.
• File results and signpost patients to appropriate services.
• Process a large amount of prescriptions, mail and other administrative duties as required.

Skills

Communication

Customer service

Telephone handling

Tools

EMIS

DOCMAN

Microsoft Office

Job description

Our busy, friendly GP Practice, based in Lightburn Medical Centre in Carntyne, in the east end of Glasgow, are looking for a competent, reliable individual to join our small hardworking and supportive reception team.

This is a varied, fast paced environment, requiring an individual with excellent communication and customer service skills and be computer literate.
Experience in an administrative role and working with the public would be advantageous.

Our practice uses EMIS and DOCMAN and Microsoft Office Packages. A working knowledge of these computer systems would be helpful, but training will be provided.

This post is 30-36 hours a week, working Monday to Friday. Our practice starting times are from 8am to 6pm, which would require early morning and late evening cover. Flexibility may be necessary to cover holidays and last minute sickness.

Salary dependant on experience.

The role will include dealing with patients at reception and by telephone, managing the appointment book, filing results, signposting patients to appropriate services, processing a large amount of prescriptions, mail and other administrative services as required.