Medical Receptionist

ReFocus Eye Health; Rahway (NJ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

FSA

Paid time off

Job summary

ReFocus Eye Health is seeking a friendly Medical Group Medical Receptionist to join our in-person ophthalmology team in New Jersey. You will be the welcoming face, handling check-ins, scheduling, and patient inquiries with a focus on accuracy and empathy.

Responsibilities include coordinating provider calendars, managing messages, verifying patient information, collecting co-pays, and ensuring clean records for daily reporting. Prior experience in medical administration is preferred.

Qualifications

• Medical administrative experience with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.
• Strong communication and interpersonal skills required.

Responsibilities

• Greet patients warmly and manage check-ins/check-outs with clarity and compassion.
• Schedule appointments and coordinate provider calendars efficiently.
• Answer calls, manage messages, and verify patient information.
• Collect co-pays and assist with insurance eligibility verification.
• Maintain accurate records and ensure daily financial reporting.
• Collaborate with clinical and administrative staff to support patient care.

Skills

Reliability

Communication skills

Data entry

Fast-paced environment

Customer service

Medical admin experience

Education

High school diploma or equivalent

Tools

EMR familiarity

Job description

Description

Up to 40 hours a week, Monday through Friday. Occasional Evening, Some Travel to Belleville, Jersey City, Union, Rahway

Spanish speaking preferred.

Join Our Dynamic Medical Team as a Medical Group Medical Receptionist!

Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group. We are seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience

Your Impact:

• Be the Patient's First Point of Contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
• Masterful Scheduling & Coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• Expert Communication & Organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial Accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem Solving & Patient Advocacy: Address patient concerns, elevate issues as needed, and ensure a positive experience.
• Team Collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:

• Reliability, a positive attitude, and excellent teamwork skills.
• Strong communication and interpersonal abilities.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills.
• Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.

Bonus Points:

• Prior experience in ophthalmology.
• Familiarity with Electronic Medical Records (EMR).

Perks & Benefits:

• Competitive 401(k) with matching.
• Comprehensive health, dental, and vision insurance.
• Disability and life insurance.
• Flexible spending account.
• Generous paid time off.

Important Details:

• Must be able to travel to multiple locations (if applicable).
• Availability for evenings and weekend rotations (if applicable- varies by practice).
• Ability to handle a high-volume practice.
• This position is in person.

We thrive on: Care for our patients and team, effective Collaboration, and a commitment to Elevate.

Refocus is an equal opportunity employer and we value diversity.