Medical Receptionist

RPMGlobal; Yakima (WA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Employer-paid health insurance (med/dx

Profit sharing & 403(b)

Generous PTO & holidays

Bilingual pay

Job summary

Yakima Medical-Dental Clinic in Yakima, WA is seeking a Medical Receptionist to serve as the welcoming front line for patients, handling scheduling, insurance questions, and accurate data flow. The role emphasizes patient-centered service and smooth front-office operations.

The position requires bilingual English/Spanish abilities, strong customer service and multitasking skills, and proficiency with Outlook, Word, Excel, and electronic systems. Competitive benefits accompany this full-time role.

Qualifications

• High School Diploma or GED is required.
• Bilingual English/Spanish communication skills are required.
• Strong customer service and communication abilities are essential.
• Ability to multitask and handle interruptions effectively.
• Professional, patient‑centered communication style requested.
• Proficiency with Outlook, Word, Excel, and electronic systems.
• Clinic receptionist or medical front office experience is a plus.

Responsibilities

• Answer phones, transfer calls, take messages, and respond to patient inquiries in person, by phone, and via the patient portal.
• Greet patients, maintain visitor logs, notify staff of arrivals, and provide translation support when needed.
• Create and maintain patient charts, register new patients, and ensure forms/data are accurate and complete.
• Schedule, update, and adjust appointments; manage cancellations and no-shows.
• Verify insurance eligibility, obtain documentation, and assist patients with questions.
• Post encounters, accept payments, and reconcile daily cash receipts.
• Provide administrative support to Providers and clinic staff to maintain front-office workflow.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Multitasking

Education

High School Diploma or GED

Tools

Outlook

Word

Excel

Electronic systems

Job description

Join our team as a Medical Receptionist at Yakima Medical-Dental Clinic in Yakima, WA!

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.

Be part of a healthcare organization that believes in making a difference beyond medical care! We’ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, \"WE are Yakima - WE are Family\" and \"YVFWC - And then we grew\", for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• $17.57-$21.52/hour DOE


• Additional pay for your bilingual skills, paid on hours worked


• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine


• Profit sharing & 403(b) retirement plan available


• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Answer phones, transfer calls, take messages, and respond to patient inquiries in person, by phone, and through the patient portal


• Greet patients, maintain visitor logs, notify staff of patient arrivals, and provide translation support when needed


• Create and maintain patient charts, register new patients, and ensure all required forms and data are accurate and complete


• Schedule, update, and adjust patient appointments according to clinic guidelines, including managing cancellations and no‑shows


• Verify insurance eligibility, obtain documentation, and assist patients with insurance‑related questions


• Perform routine billing functions such as posting encounters, accepting payments, and reconciling daily cash receipts


• Provide administrative support to Providers and clinic staff to maintain smooth front‑office workflow


• Perform other duties as assigned

Qualifications:

• High School Diploma or GED


• Bilingual (English/Spanish) speaking skills required at a level 9


• Strong customer service and communication skills


• Ability to multitask, prioritize, and work effectively with frequent interruptions


• Professional and patient‑centered communication skills


• Basic proficiency with Outlook, Word, Excel, and electronic systems


• Clinic receptionist or medical front office experience is a plus!

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!