Medical Receptionist- Relief

Yakima Valley Farm Workers Clinic; Yakima (WA); On-site; USD 25,000 - 30,000; Part time

Job summary

Yakima Valley Farm Workers Clinic in Yakima, WA is seeking a Relief Medical Receptionist at the Yakima Medical-Dental Clinic. You will be the frontline contact for patients, guiding them through check-in, scheduling, and insurance questions while ensuring accurate data.

This part-time, non‑exempt role emphasizes bilingual service (English/Spanish), customer care, and teamwork with Providers and staff to keep our clinics running smoothly and access to care seamless for our community.

Qualifications

• High School Diploma or GED required.
• One year of experience as a Receptionist in a clinic preferred.
• Bilingual English/Spanish speaking at level 9 is required.
• Ability to prioritize work and handle multiple tasks with interruptions.
• Professional interaction with patients, Providers, and staff.
• Basic knowledge of medical terminology.
• Basic knowledge of healthcare billing/insurance.
• Proficient in Microsoft Outlook, Word, and Excel.

Responsibilities

• Answer the phone, transfer calls and take messages for the clinic.
• Greet patients and manage logs; notify arrivals; provide translation as needed.
• Ensure data and forms are collected; register new patients and update records.
• Schedule appointments per guidelines; notify providers of no-shows and cancellations; adjust schedules.
• Verify insurance eligibility and file insurance documentation; answer questions about plans.
• Respond to patients' questions in person, by phone, or via portal.
• May perform routine billing like posting encounters and end-of-day reports.
• Review cash receipts and reconcile daily cash box.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Multitasking

Customer service

Data entry

Professional communication

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

17126

Join our team as a Relief Medical Receptionist at Yakima Medical-Dental Clinic in Yakima, WA!

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.

Job Brief

Medical Receptionist Yakima, WA

Employment duration: Part time

Exempt Status: Non‑exempt

Offer Relocation?: No

ID: 17126

Join our team as a Relief Medical Receptionist at Yakima Medical-Dental Clinic in Yakima, WA!

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve. Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. We invite you to explore our short clips, " are Yakima - WE are Family" and " ," for a glimpse into our dedication to our communities, health, and families!

Position Highlights

• $17.57-$21.52/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked

What You’ll Do

• Answers the phone, transfers calls and takes messages as needed for the clinic
• Greet patients and maintain patient and visitor logs. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no‑shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end‑of‑day reports
• Reviews cash box receipts and reconciles cash box daily
• Perform other duties as assigned

Qualifications

• High School Diploma or GED
• One year's experience as a Receptionist in a clinic preferred
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved
• Bilingual (English/Spanish) speaking skills required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to interact with patients, Providers and staff in a professional manner
• Ability to deliver outstanding customer service
• Basic knowledge of medical terminology desired
• Basic knowledge of healthcare billing insurance desired
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel

Our Mission Statement

"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well‑being."

Our mission celebrates inclusivity. We are committed to equal‑opportunity employment.

Visit our website at to learn more about our organization!