Medical Receptionist- Relief

Yakima Medical-Dental Clinic; Yakima (WA); On-site; USD 24,000 - 30,000; Part time

Benefits offered by this job

Bilingual differential pay

Job summary

Yakima Medical-Dental Clinic in Yakima, WA is seeking a Part-time Medical Receptionist to support front-desk duties and patient flow. You will greet patients, verify insurance, schedule appointments, translate as needed and assist with basic billing tasks.

The ideal candidate has clinic reception experience, strong customer service, and proficiency with Outlook/Word/Excel. Bilingual English/Spanish skills are required at a level 9, with eligibility for bilingual differential pay.

Qualifications

• High School Diploma or GED.
• One year's experience as a Receptionist in a clinic preferred.
• Bilingual (English/Spanish) speaking skills required at level 9.
• Ability to prioritize work and handle multiple tasks.
• Interact professionally with patients, Providers and staff.
• Strong customer service skills.
• Basic knowledge of medical terminology.
• Basic knowledge of healthcare billing insurance.
• Proficiency with Outlook, Word and Excel.

Responsibilities

• Answers the phone, transfers calls and takes messages for the clinic.
• Greet patients and maintain patient and visitor logs; notify arrivals.
• Provides translation services as needed to patients.
• Creates and maintains patient charts; register new patients in the system.
• Schedules patient appointments per scheduling guidelines and time needed.
• Updates schedule for cancellations, new patients and recalls.
• Verifies insurance eligibility and files insurance documentation.
• Responds to questions in person, by phone, and via patient portals.
• May perform routine billing functions and post patient encounters.
• Reviews cash box receipts and reconciles cash box daily.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Data entry

Medical terminology

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Position Title: Medical Receptionist- Relief City: Yakima State/Territory: US-WA Employment Duration: Part time Offer Relocation: No Excempt Status: Non-exempt ID: 17126

Position Highlights

• $17.57-$21.52/hour DOE
• Additional pay for your bilingual skills, paid on hours worked

What You’ll Do

• Answers the phone, transfers calls and takes messages as needed for the clinic
• Greet patients and maintain patient and visitor logs. Notifies appropriate person of the patient’s arrival.
• Provides translation services as needed to patients
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations.
• Adjusts and updates the schedule for cancellations, new patients and recall appointments
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports
• Reviews cash box receipts and reconciles cash box daily
• Perform other duties as assigned

Qualifications

• High School Diploma or GED
• One year's experience as a Receptionist in a clinic preferred
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved
• Bilingual (English/Spanish) speaking skills required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to interact with patients, Providers and staff in a professional manner
• Ability to deliver outstanding customer service
• Basic knowledge of medical terminology desired
• Basic knowledge of healthcare billing insurance desired
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!

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