Medical Receptionist

MRA-The Management Association; Wauwatosa (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist to join its dynamic team in Wauwatosa. This role is crucial in ensuring a welcoming environment for patients and their families while managing the front desk operations efficiently. As a key point of contact, you'll greet patients, schedule appointments, and handle communications with professionalism and care. The company values excellent customer service and offers a supportive atmosphere for growth. If you're looking to make a meaningful impact in a fast-paced, multi-location practice, this opportunity is perfect for you.

Benefits

401(k)

Health/Dental/Vision Insurance

Health Savings Account (HSA)

Life Insurance

Paid Time Off (PTO)

Qualifications

• Excellent interpersonal skills to establish rapport with patients.
• Professionalism and courteous attitude at all times.
• Experience as a medical receptionist is required.

Responsibilities

• Greet and welcome patients and families professionally.
• Schedule appointments according to practice protocol.
• Answer phones clearly and direct calls as needed.

Skills

Interpersonal Skills

Professionalism

Verbal Communication

Written Communication

Attention to Detail

Computer Proficiency

Education

Experience as a Medical Receptionist

Job description

Position: Receptionist

Location: Wauwatosa, WI

Company: Holzhauer, Hewett, & Barta Orthodontics, an MRA Member

Type: Full Time. Four, ten hour days

Pay Range: $17.00-$21.00 per hour, benefits listed below.



We are a large, fast paced, multi-location, orthodontic practice serving patients throughout the metro Milwaukee area that is in need of a receptionist in our Wauwatosa location. We pride ourselves on providing excellent customer service and maintaining a welcoming environment for all of our patients, their families, and our employees. Our receptionists are responsible for managing the front desk's day-to-day operations. They must be able to multitask efficiently while ensuring that all tasks are completely promptly.



Duties and Responsibilities:

• Greet and welcome patients and their families in a professional manner.


• Schedule a variety of appointments according to practice protocol to ensure the days run as smoothly as possible for the doctors and orthodontic assistants.


• Answer a busy phone in a clear and polished way. Direct calls as needed. Take messages and write emails to doctors and other departments within the practice.


• Accurate data collection and entry.


• Maintain a clean, organized reception and waiting room area. Help manage office supplies.

Skills and Qualifications:

• Excellent interpersonal skills and the ability to establish a positive rapport with patients and their families quickly and efficiently.


• Professionalism. Having a courteous attitude and appropriate conduct at all times.


• Possess excellent verbal and written communication skills to be the direct liaison between patients and their families and our doctors.


• Extreme attention to detail while managing daily tasks.


• Proficiency in computers and other office equipment.


• We are prepared to train the proper professional but must have experience as a medical receptionist.

Benefits We offer:

• 401(k)


• Health/Dental/Vision Insurance


• Health Savings Account (HSA)


• Life Insurance


• Paid Time Off (PTO)