Medical Receptionist - UCC/SC

Cook Children's Health Care System; Fort Worth, Town of Texas, New York (TX, WI, NY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Medical Receptionist to join their team. This role is vital in creating a welcoming environment for patients, ensuring smooth check-in and check-out processes while managing scheduling and billing tasks. The ideal candidate will possess excellent communication skills and a strong customer service background, thriving in a dynamic healthcare setting. If you are passionate about making a difference in children's healthcare and enjoy working in a supportive team, this position offers a rewarding opportunity to contribute to the well-being of young patients.

Qualifications

• Customer service experience required.
• Ability to adapt to changes in staffing and patient volumes.

Responsibilities

• Greet patients and establish a friendly check-in process.
• Maintain patient flow and handle billing and payment collection.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Education

High School Graduate

Job description

Location:

Dodson Medical Office Building

Department:

Cln-Neurology Outpatient

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient's visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The Medical Receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Education & Experience:

• High School graduate or equivalent required.

• Customer service experience required.

Knowledge, Skills & Abilities:

• Exhibit good interpersonal and communication skills.

• Maturity to withstand pressure that may arise in relation to the public and physician.

About Us:

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.