Medical Receptionist

Tender Touch Therapy, LLC; Sturtevant (WI); On-site; USD 40,000 - 56,000; Full time

Job summary

A leading healthcare provider is seeking a dedicated Medical Receptionist to join their team. The role involves managing front desk operations, scheduling appointments, and ensuring smooth communication between patients and therapists. The ideal candidate will have front desk experience, strong computer skills, and the ability to thrive in a fast-paced environment. Spanish speaking is a plus. Join us in empowering children and enhancing their well-being.

Qualifications

• Experience in front desk operations required.
• Healthcare experience is a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer phones, check voicemail, and manage emails.
• Efficiently schedule evaluations and maintain therapist schedules.
• Ensure HIPAA compliance and manage patient charts.

Skills

Front desk experience

Strong computer skills

Spanish Speaking

Tools

Microsoft products

Raintree

Job description

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Our Purpose

We believe in empowering every child, one ability at a time. Our dedicated employees collaborate with our patients and their care team to provide positive experiences that foster growth. The Result? Increased independence, confidence, and well-being for those we serve.

Description

Medical Receptionist

Our Purpose

We believe in empowering every child, one ability at a time. Our dedicated employees collaborate with our patients and their care team to provide positive experiences that foster growth. The Result? Increased independence, confidence, and well-being for those we serve.

Position Overview: Clientele knowledgeable about scheduling opportunities and availability, maximizing schedule utilization, in order to carry through with the recommended plan of care; Supported clinical staff in the management and compliance of scheduling requirements and recommendations

Status: Full time

Hours: Full time, 30+ hours, Monday-Friday, 7:30am-6pm must be able to work till 6pm.

Travel: This position may require some ability to travel between clinics on occasion.

Spanish Speaking a PLUS!

Responsibilities

• Answer phones, check voicemail
• Review and respond to emails and tasks
• Efficient and complete intake and scheduling of evaluation
• Well versed in the patient dashboard
• Therapists schedules maintained/conflicts resolved appropriately
• Ensure all therapists vacations, clinic openings and closings, meetings blocked appropriately in scheduler
• Referral log updated and maintained in Raintree
• Reminder calls made to next day evals
• Use of Raintree Connect
• Document routing in and out electronic medical records
• Communications related to a specific appointment documented in the appointment
• Regarding status change
• Rescheduling missed appointments
• Collect payments at time of service
• Knowledgeable in Deductible Program
• Maintain communication log appropriately
• End of day reports
• Maintain HIPAA compliance
• Maintain patient charts (ie filing, scanning, etc)
• Weekly cancellation report
• Maintain priority list
• Maintaining the daily front desk checklist
• Opening the schedule for the therapist who is working the Saturday of that week
• Other daily front desk operations
  
  

Requirements

• Front desk experience
• Healthcare experience a plus
• Strong computer skills (proficient with Microsoft products)
• Ability to work in a fast paced environment

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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