Medical Receptionist

OrthoVirginia; Virginia; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in orthopedic and therapy care is seeking a Medical Receptionist to be the welcoming face at the front desk. This role involves managing appointments, assisting with insurance processes, and providing exceptional customer service. Join a collaborative team that values your contributions and offers a supportive environment for professional growth. With a comprehensive benefits package and a commitment to patient-centered care, this opportunity is perfect for compassionate individuals ready to make a difference in healthcare.

Benefits

Generous Paid Time Off (PTO)

401(k) with employer contributions

Career development opportunities

Qualifications

• 1+ year of administrative or office experience; medical office experience preferred.
• Familiarity with insurance verification and billing processes is a plus.

Responsibilities

• Greet patients and manage check-in/check-out procedures.
• Answer calls, schedule appointments, and verify insurance coverage.
• Provide administrative support and ensure smooth front office operations.

Skills

Customer Service

Administrative Skills

Insurance Verification

Education

High School Diploma

Job description

Join Virginia's Leader in Orthopedic & Therapy Care

About OrthoVirginia

At OrthoVirginia, we're committed to creating healthier, more active communities-one patient at a time. As Virginia's largest provider of orthopedic and therapy care, we're guided by compassion, excellence, and teamwork. When you join our team, you become part of a mission-driven organization dedicated to transforming lives through high-quality, patient-centered care.

Why Join Us?

Collaborative, Supportive Environment

Work alongside a dedicated team that values your contributions and encourages your professional growth. At OrthoVirginia, we believe in teamwork, respect, and a culture that supports each other to deliver exceptional care.

We take care of our team with a comprehensive benefits package that includes :

• Competitive pay range : $17.00 - $25.50 / hour, based on experience
• Generous Paid Time Off (PTO)
• 401(k) with employer contributions
• Career development opportunities and more

About the Role

Are you someone who enjoys helping others and creating a welcoming experience? As a Medical Receptionist at OrthoVirginia, you'll be the friendly face at the front desk, setting the tone for our patients' care journey. You'll manage appointments, assist with insurance processes, support the clinical team, and ensure the front office runs smoothly and efficiently.

This is a great opportunity for someone passionate about healthcare, service-oriented, and ready to grow in a supportive clinical setting.

What You'll Do :

• Greet patients warmly and manage check-in / check-out procedures
• Answer incoming calls, schedule and confirm appointments
• Enter and update patient information in our system
• Verify insurance coverage and obtain necessary authorizations
• Collect co-pays and process patient payments
• Provide administrative support including filing, faxing, and managing supplies
• Act as a liaison between patients and clinical teams to ensure seamless communication
• Address patient questions, resolve concerns, and uphold a high level of customer service

What We're Looking For :

• High school diploma or equivalent required
• Minimum of 1 year of administrative or office experience; medical office experience preferred
• Familiarity with insurance verification and billing processes is a plus

Join OrthoVirginia and help us deliver exceptional care-starting at the front desk.

We're excited to meet compassionate, detail-oriented professionals who are ready to make a difference.

Pre-Employment background check, drug screen and TB test required for all new hires.

OrthoVirginia, Inc. is an Equal Opportunity Employer.