Medical Receptionist

Select Medical; Troy (IL); On-site; USD 26,174 - 29,866; Full time

Job summary

A Medical Facility in Troy, IL is seeking a Patient Service Specialist to handle front office duties. This entry-level position involves greeting patients, data entry, insurance verification, and scheduling. Candidates should have at least a high school diploma and strong customer service skills. The role offers a pay range starting at $19-$21.68 per hour with a work schedule of 40 hours per week.

Qualifications

• Excellent customer service skills are required.
• Basic knowledge of office procedures and filing.
• Ability to communicate effectively with patients and staff.

Responsibilities

• Greet patients and answer phones.
• Perform patient intake and data entry.
• Verify insurance and schedule appointments.

Skills

Customer service skills

Interpersonal skills

Data entry

Education

High School degree or diploma

Tools

Basic computer skills

Job description

Overview

SSM Health Physical Therapy - Outpatient Division. Patient Service Specialist (PSS) Float - Troy, IL. Entry Level Position. Pay Range: Entry-level position starting at $19-$21.68 per hour, based on years of experience. Schedule: 40 hours per week, Monday 1:30-6:30 PM; Wednesday 10:00-6:00 PM; Tue/Thu/Floats.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

The administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.

Experience and Qualifications

Minimum Qualifications

• High School degree or diploma required
• Basic knowledge of computers skills including keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members

Preferred Experience

• One year in medical office setting that required multitasking preferred
• Knowledge of health insurance preferred

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care