Medical Receptionist

soundpainalliance; Tacoma (WA); On-site; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Four-day workweek

No evenings or weekends

Competitive pay

Medical, dental, vision, 401(k)

Paid holidays & generous PTO

Team-oriented culture

Growth opportunities

Job summary

Puget Sound Pain Clinic is seeking a friendly Medical Receptionist in Puyallup, WA to welcome patients, schedule, verify insurance, and manage front-office tasks with professionalism.

Join a busy medical office that values patient experience, privacy, and teamwork. The role offers a four-day workweek, no evenings or weekends, and comprehensive benefits with PTO, supporting a stable career in healthcare.

Qualifications

• Previous medical reception or healthcare office experience preferred
• Excellent customer service and communication skills
• Strong organizational skills and attention to detail
• Ability to multitask in a busy clinical environment
• Comfortable working with EMR systems and standard computer apps
• Positive attitude and dependable team player

Responsibilities

• Welcome patients and visitors with professionalism and compassion
• Answer incoming calls and assist scheduling and questions
• Schedule appointments and coordinate provider calendars
• Verify insurance information and collect co-pays
• Check patients in/out; maintain accurate records
• Communicate appointment reminders and pre-procedure instructions
• Maintain an organized front office
• Protect patient privacy per HIPAA
• Collaborate with providers and clinical staff to keep day smooth

Skills

Customer service

Communication skills

Organizational skills

Multitasking

EMR familiarity

Phone etiquette

Tools

EMR systems

Job description

Medical Receptionist

Location: Puyallup, WA
Schedule: Monday–Thursday | 7:00 AM – 6:00 PM
Pay: $20.00–$24.00 per hour (DOE)

Join a Team That Makes a Difference

At Puget Sound Pain Clinic, we've spent more than 20 years helping patients improve their quality of life through compassionate, specialized pain management. Our team is committed to providing exceptional care in a welcoming, supportive environment-and we're looking for a friendly, organized Medical Receptionist to be the first smile our patients see.

If you enjoy helping people, thrive in a fast-paced medical office, and take pride in providing excellent customer service, we'd love to meet you.

Why You'll Love Working Here

• Four-day workweek – Enjoy every Friday, Saturday, and Sunday off.
• No evenings, weekends, or holidays
• Competitive pay based on experience
• Comprehensive benefits including medical, dental, vision, and 401(k)
• Paid holidays and generous paid time off
• Supportive, team-oriented culture where your work is valued
• Opportunity to grow within a well-established healthcare organization

What You'll Do

As our Medical Receptionist, you'll help create a positive experience for every patient from the moment they walk through the door.

Your responsibilities include:

• Welcome patients and visitors with professionalism and compassion
• Answer incoming phone calls and assist patients with scheduling and general questions
• Schedule appointments and coordinate provider calendars
• Verify insurance information and collect co-pays
• Check patients in and out efficiently while maintaining accurate records
• Communicate appointment reminders and pre-procedure instructions
• Maintain an organized, professional front office environment
• Protect patient privacy by following HIPAA guidelines
• Work closely with providers and clinical staff to keep the day running smoothly

What We're Looking For

We're looking for someone who enjoys working with people and takes pride in delivering outstanding customer service.

Qualifications:

• Previous medical reception or healthcare office experience preferred
• Excellent customer service and communication skills
• Strong organizational skills and attention to detail
• Ability to multitask in a busy clinical environment
• Comfortable working with electronic medical records (EMR) systems and standard computer applications
• Positive attitude, dependable work ethic, and willingness to work as part of a team

Join Our Team

At Puget Sound Pain Clinic, every team member plays an important role in helping patients feel welcomed, cared for, and supported. If you're looking for a rewarding career with a stable schedule, a collaborative team, and the opportunity to make a meaningful impact every day, we'd love to hear from you.