Medical Receptionist

Sound Pain Alliance; Seattle (WA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Time Off

7 Paid Holidays

Dental Insurance

Vision Insurance

Job summary

Puget Sound Pain Clinic Tukwila Ambulatory Surgery Center is seeking a Medical Receptionist to be the friendly first point of contact for patients in a busy surgical office. Schedule hours are 7:00 AM - 6:00 PM, Monday-Thursday, with no weekend/evening shifts.

The role requires professionalism, organization, and excellent customer service skills. Responsibilities include greeting patients, scheduling appointments, checking in/out, collecting co-pays, verifying insurance, answering calls,

Qualifications

• Friendly, professional with strong customer service.
• Well organized and detail-oriented.
• Proficient with computers and EMR in a busy medical office.

Responsibilities

• Greet patients and visitors promptly.
• Schedule appointments and check in/out patients.
• Collect co-pays and verify insurance.
• Maintain patient records and paperwork.
• Answer phones and direct calls.
• Contact patients regarding missed or pre-operative appointments.
• Maintain a clean, organized reception area and lobby.
• Protect patient privacy and confidentiality.
• Assist with other front-office duties as needed.

Skills

Customer service

Organized

Communication

EMR proficiency

Multitasking

Tools

EMR Systems

Job description

Tukwila Ambulatory Surgery Center, WA

Schedule: Work hours are typically 7:00 AM - 6:00 PM, Monday-Thursday. Receptionists do not work weekends, holidays, or evening hours.

Pay: $22.00 - $25.00/hour, depending on experience

Puget Sound Pain Clinic has locations throughout Pierce and King Counties, WA. We are expanding our team and are currently seeking a Medical Receptionist to join our Tukwila Ambulatory Surgery Center location.

As a premier pain management provider in the Seattle-Tacoma area, we are committed to providing exceptional care and creating a positive experience for every patient. For more than 20 years, our team has made a difference in the lives of patients living with chronic pain.

As a Medical Receptionist, you will often be the first and last point of contact for our patients. We are looking for someone who is friendly, professional, organized, and able to provide excellent customer service in a busy medical office environment.

Responsibilities

• Greet patients and visitors in a prompt, courteous, and professional manner
• Schedule new and existing patient appointments
• Check patients in and out and collect co-pays
• Verify and update patient insurance and demographic information
• Answer, screen, and direct telephone calls; take messages and provide information
• Contact patients regarding missed appointments and pre-operative appointments
• Maintain accurate and organized patient records and paperwork
• Scan, file, and process medical documents
• Maintain a clean, neat, and organized reception area and lobby
• Protect patient privacy and maintain strict confidentiality
• Assist with other administrative and front-office duties as needed

We Offer a Competitive Salary and Benefits Package

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• 7 Paid Holidays

What We're Looking For

The Ideal Candidate Will Be

• A reliable and dependable team player
• Well organized and detail-oriented
• Friendly and professional with a positive attitude
• An excellent communicator with strong customer service skills
• Comfortable working in a fast-paced medical office environment
• Proficient with computers and electronic medical records
• Able to multitask and prioritize competing responsibilities
• Accurate and attentive to detail
• Respectful of patient privacy and confidentiality

If you're looking for a meaningful career where you can expand your skills and make a lasting difference in patients' lives, we'd love to hear from you.