Medical Receptionist*

Judy Madrigal; San Francisco (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Judy Madrigal is seeking a Medical Receptionist to provide front-office support in a clinical setting. The role emphasizes greeting patients, coordinating care, and efficient phone and data-entry tasks while upholding confidentiality.

The ideal candidate will have strong customer service and computer skills, plus the ability to multi-task in a calm, professional manner. Prior healthcare front-office experience is preferred but not required.

Qualifications

• Excellent customer service skills.
• Strong computer skills.
• Excellent written and verbal communication skills.
• Ability to multi-task.
• Detail-oriented.
• Maintain confidentiality of patient and business information.

Responsibilities

• Greeting and interacting with patients
• Coordinating patient care
• Answering telephones, taking messages, and directing calls appropriately
• Checking patients in and out; verifying and updating necessary information in medical records
• Data entry, mail management, and scanning
• Maintaining appointment schedule by following office-scheduling policies
• Insurance verification/authorizations for tests and surgeries
• Collecting co-pays and occasionally handling finances

Skills

Customer service

Computer skills

Communication skills

Multitasking

Detail-oriented

Confidentiality

Education

Medical terminology

Job description

Medical Receptionists are responsible for performing various front office duties for physicians and other members of the clinic. This is a great opportunity for professionals with excellent customer service skills and strong computer skills. Applicants should have excellent written and verbal communication skills, be able to multi-task, and be detail-oriented. Applicants must be able to prioritize and adapt to changing situations in a calm and professional manner. Medical Receptionists are expected to maintain confidentiality of business, patient and personal information.

Responsibilities

Job responsibilities include, but are not limited to, the following:

• Greeting and interacting with patients
• Coordinating patient care
• Answering telephones, taking messages, and directing calls appropriately
• Checking patients in and out; verifying and updating necessary information in medical records
• Data entry, mail management, and scanning
• Maintaining appointment schedule by following office-scheduling policies
• Insurance verification/authorizations for tests and surgeries
• Collecting co-pays and occasionally handling finances

Experience

• *New grads welcome to apply.
• One year work experience in a medical front office preferred
• Knowledge of medical terminology is a plus