Medical Receptionist

TEKsystems; Oakland (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at a nonprofit community health center in Oakland, California, as a Medical Receptionist. In this fully onsite role, you will be the welcoming face for patients and visitors, managing reception duties and ensuring a positive experience for all. Your critical thinking and customer service skills will shine as you assist individuals from diverse backgrounds. This position offers a competitive hourly pay and a range of benefits, including medical, dental, and vision insurance, as well as a 401(k) retirement plan. If you're passionate about making a difference in the community, this is the perfect opportunity for you!

Benefits

Medical, dental, and vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Transportation benefits

Employee Assistance Program

Qualifications

• Experience working with unhoused community members or individuals with substance abuse issues.
• Ability to manage patient reception and ensure positive customer interactions.

Responsibilities

• Greet patients and visitors, ensuring positive customer interactions.
• Manage patient reception, registration, and scheduling appointments.
• Perform data entry and maintain the facility.

Skills

Critical Thinking

Customer Service

Job description

A Nonprofit Community Health Center Network based in the Bay Area is seeking to hire a Medical Receptionist for their team in Oakland, California. This is a fully onsite position offering a pay range of $20/hr - $24/hr.

Position Description

This Front Desk Receptionist will work with members and patients calling in or visiting the site, providing information about services, and assisting with food and hygiene options.

Responsibilities

1. Greet all patients and visitors warmly, ensuring positive customer interactions.
2. Manage patient reception, including registration, check-in, and scheduling future appointments.
3. Perform data entry, document scanning, and validation.
4. Manage patient flow from front to back office.
5. Prepare eligibility information for scheduled clinic patients at least two days in advance.
6. Answer clinic phones, direct calls appropriately, and make follow-up calls.
7. Collect visit copays and manage cash collections, including sending cash to A/P and notifying A/P if no cash has been collected.
8. Scan documents and maintain the facility.

Skills & Qualifications

1. Critical Thinking: Ability to look up information and transfer calls to the correct department.
2. Customer Service: Experience working with unhoused community members or individuals with substance abuse issues, ensuring a positive experience.

Pay and Benefits

The hourly pay range is $20.00 - $24.00. Eligibility for benefits depends on job classification and employment length and may include:

• Medical, dental, and vision insurance
• Critical illness, accident, and hospital insurance
• 401(k) retirement plan (Pre-tax and Roth options)
• Life insurance (voluntary for employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off (PTO), vacation, or sick leave

Workplace Type

This is a fully onsite role in Oakland, CA.

Application Deadline

Applications are accepted until May 16, 2025.

About TEKsystems and TEKsystems Global Services

TEKsystems is a leading provider of business and technology services, helping accelerate business transformation through strategy, design, execution, and operations. We serve over 6,000 customers worldwide, including 80% of the Fortune 500, with a team of 80,000 professionals. We are committed to building tomorrow by delivering impactful business outcomes and contributing positively to our communities. TEKsystems and TEKsystems Global Services are part of Allegis Group.

We are an equal opportunity employer and consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected characteristic.