Medical Receptionist - Full Time

Rendr; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider in New York is seeking a Medical Receptionist to join their team. This role involves greeting patients, scheduling appointments, and ensuring a smooth check-in process. The ideal candidate will be bilingual in English and Chinese and possess strong organizational skills. Join a company dedicated to providing exceptional care and support to the community.

Benefits

Medical, Dental, and Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays/ Floating Holiday(s)

Commuter Benefits

Health Savings Account

Annual Performance Bonus

Qualifications

• Bilingual in English and Chinese required.
• Highschool diploma or equivalent preferred.
• Strong organizational skills with ability to manage competing priorities.

Responsibilities

• Warmly greet and direct patients, vendors, and visitors.
• Schedule new appointments and coordinate follow up appointments.
• Process insurance information to determine patient eligibility.

Skills

Bilingual in English and Chinese

Excellent verbal communication

Strong organizational skills

Education

Highschool diploma or equivalent

Tools

EMR system familiarity

Job description

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Join to apply for the Medical Receptionist - Full Time role at Rendr

This range is provided by Rendr . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $23.00/hr

Discover Better Health Careers with Rendr!

Who We Are

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

• Opportunities for professional growth and development.
• Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
• Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.
  
  

Benefits We Offer: (eligibility based on hours with Rendr)

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account
• Annual Performance Bonus
  
  

Job Overview:

Medical receptionists are responsible for providing a great first impression of Rendr by warmly welcoming patients to the practice and providing exceptional customer service throughout the visit.

Essential Functions:

• Warmly greet and direct patients, vendors, and visitors as they enter the practice.
• Schedule new appointments and coordinate follow up appointments.
• Process insurance information to determine patient eligibility and collect copays accurately.
• Check-in patients upon arrival and assist with completion of paperwork when needed.
• Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate.
• Check/prepare lab or imaging reports.
• Verify accuracy of patient information and make appropriate changes or updates in records.
• Conduct follow-up reminder calls to patients when needed.
• Answer phone calls and handle all inquiries in a prompt and professional manner.
• Help patients in distress by responding to emergencies.
• Handle sensitive and confidential patient data appropriately.
• Other related duties as assigned by office manager.
  
  

Qualifications:

• Highschool diploma or equivalent preferred.
• Bilingual in English and Chinese required.
• Excellent verbal, written, and interpersonal communication skills.
• Strong sense of accountability.
• Dedication to patient satisfaction and safety.
• Adaptability and flexibility able to work in different offices.
• Ability to work independently and in a team environment.
• Strong organizational skills with ability to manage competing priorities.
• EMR system familiarity preferred.
  
  

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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