Medical Front Desk & Scheduling Specialist

Simetria Health, LLC; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

NeuroSpine & Pain Center in Miami, FL is seeking a full-time Medical Receptionist to be the welcoming first point of contact for patients. You will check patients in and out, verify demographics and insurance information, and manage appointment scheduling with accuracy and courtesy.

The role requires answering and routing calls, responding to patient inquiries, and maintaining a professional front desk environment.

Qualifications

• High school diploma or equivalent required; healthcare experience preferred.
• Experience with appointment scheduling and patient calendar management.
• Excellent phone etiquette and communication skills.
• Knowledge of medical terminology to support staff.
• Experience with electronic health records and basic insurance verification.
• Strong organization, attention to detail, and reliability in a fast-paced setting.
• Familiarity with medical office environments.

Responsibilities

• Greet patients and check them in and out.
• Verify demographic and insurance information.
• Schedule appointments and send confirmations.
• Answer and route phone calls; respond to patient inquiries.
• Maintain front desk area and waiting room.
• Support medical staff with administrative tasks.
• Ensure professional, courteous front desk environment.

Skills

Appointment scheduling

Phone etiquette

Receptionist duties

Medical terminology

Electronic health records

Insurance verification

Organizational skills

Attention to detail

Reliability

Fast-paced environment

Education

High school diploma

Tools

Electronic Health Records

Insurance verification tools

Job description

NeuroSpine & Pain Center in Miami, FL is seeking a full-time Medical Receptionist to be the welcoming first point of contact for patients. You will check patients in and out, verify demographics and insurance information, and manage appointment scheduling with accuracy and courtesy.

The role requires answering and routing calls, responding to patient inquiries, and maintaining a professional front desk environment.