Medical Receptionist

American Family Care Hopkins and Maple Grove; Memphis (TN); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Retirement benefit

Job summary

American Family Care Hopkins and Maple Grove in Memphis is seeking a dedicated Medical Clerk to manage patient check-in and check-out processes. This role involves verifying insurance, collecting payments, and ensuring accurate patient records and accounts. Excellent customer service and a well-groomed appearance are essential.

The ideal candidate will have a High School diploma, previous medical clerical experience, and basic computer skills. Compensation ranges from $16.00 to $18.00 per hour, along with benefits like paid time off and health insurance.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Clear and articulate phone mannerisms.

Responsibilities

• Prepare the clinic for opening each day.
• Greet patients and provide initial paperwork.
• Register patients and update records.
• Collect and process patient payments.
• Respond promptly to customer needs.
• Balance daily patient charges.
• Complete closing procedures and documentation.
• Secure financial assets.

Skills

Customer service skills

Attention to detail

Basic computer knowledge

Insurance verification

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

• Paid time off, health insurance, dental insurance, retirement benefit, and more!

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

Compensation: $16.00 - $18.00 per hour