Medical Receptionist

American Family Care; Elizabeth (NJ); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Retirement benefit

Flexible scheduling

Job summary

American Family Care in Elizabeth, New Jersey, is seeking a detail-oriented candidate for patient check-in and clerical tasks. You will manage patient flow, handle insurance verification, and ensure accurate documentation.

Ideal candidates should have a high school diploma, basic computer skills, and strong customer service abilities. The role offers a flexible schedule and a supportive work environment.

Compensation ranges from $17.00 to $18.00 per hour.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Accuracy and detail orientation.

Responsibilities

• Prepare the clinic for opening each day.
• Greet patients and provide initial paperwork.
• Register patients and update their records.
• Collect and process patient payments.
• Provide excellent customer service.
• Balance daily patient charges.
• Complete closing procedures.

Skills

Customer service skills

Attention to detail

Basic computer knowledge

Education

High School graduate or equivalent

Tools

Microsoft Office

Job description

Benefits/Perks

• Paid time off, health insurance, dental insurance, retirement benefit, and more!
• Great small business work environment
• Flexible scheduling

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state‑of‑the‑art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in‑house x‑ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits may vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well‑groomed appearance. Clear and articulate phone mannerisms.

Compensation: $17.00 - $18.00 per hour

We are an Equal Opportunity Employer.