Medical Receptionist

Paul-Phillips-Eye-; Flemington Junction (NJ); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401 (k) matching

Paid time off

Holiday pay

Employee discount

Uniform allowance

Additional voluntary benefits

Job summary

Paul Phillips Eye & Surgery Center is seeking a friendly Medical Receptionist to join our busy ophthalmology practice. You will greet patients, schedule appointments, verify insurance, collect payments, and coordinate with staff across Flemington and satellite offices.

The ideal candidate has a high school diploma, experience in a medical office, strong customer service and teamwork, and a positive attitude. This full-time, in-office role offers hourly pay starting at $20 plus benefits.

Qualifications

• High school diploma or equivalent is required.
• Experience in a medical or ophthalmology office.
• Strong customer service, teamwork, and communication skills.
• Organized, punctual, and professional.

Responsibilities

• Greet patients and visitors in a professional and welcoming manner.
• Manage the front desk: phones, emails, and appointment scheduling.
• Use NextGen EHR to manage patient records and coordinate with the team.
• Provide exceptional customer service and address questions promptly.
• Verify patient insurance and confirm eligibility.
• Collect and post patient payments; process payment batches daily.
• Process correspondence to referring physicians and patients.
• Perform clerical duties such as scanning, filing, and faxing.
• Demonstrate excellent phone etiquette and professionalism.
• Maintain a clean, organized reception area and supplies.
• Collaborate with the team for seamless patient care.
• Other duties as assigned.

Skills

Customer service

Teamwork

Communication

Organizational skills

Punctuality

Positive attitude

Education

High school diploma or equivalent

Job description

Who We Are

Paul Phillips Eye & Surgery Center is a physician-owned multi-specialty ophthalmic practice that offers comprehensive eyecare services in surgical and medical retina, cataract and refractive surgery, uveitis, glaucoma, pediatrics, oculoplasties, contact lens fitting and supply, and full service optical. The main location is in Flemington, NJ with two satellite offices in Bridgewater, NJ and Clinton, NJ.

Who You Are

We are seeking a professional and friendly Medical Receptionist to join our busy ophthalmology practice. The ideal candidate will play a crucial role in ensuring the smooth operation of the front desk and provide exceptional customer service to patients and visitors. This is an exciting opportunity for someone who is passionate about ophthalmology and enjoys working in a fast-paced environment. Work hours and shifts may fluctuate. Must be able to work from our multiple locations.

What You'll Do

• Greet patients and visitors in a professional and welcoming manner and provide clear directions and information as needed.
• Manage the front desk, including answering phones, responding to emails, and coordinating patient appointments and scheduling.
• Utilize Nextgen, our electronic health record system, to efficiently manage patient records and communicate with our healthcare team.
• Provide exceptional customer service, answering questions and addressing concerns in a timely and professional manner.
• Verify patient insurance and confirm eligibility.
• Collect and post patient payments and process payment batches daily.
• Process correspondence to referring physicians and patients.
• Perform clerical duties which may include scanning, filing, and faxing
• Demonstrate excellent phone etiquette and ensure that all phone calls are handled professionally and efficiently.
• Maintain a clean and organized reception area, including ensuring that all necessary supplies and equipment are readily available.
• Collaborate with the healthcare team to ensure seamless patient care and efficient office operations.
• Other duties as assigned.

What You Bring

• High school diploma or equivalent Required
• Experience working in a medical or ophthalmology office
• Strong customer service skills and ability to work in a fast-paced environment. Ability to work effectively in a team environment.
• Strong organizational and communication skills.
• Punctual and good attendance.
• Courteous, personable, and positive attitude

What We Offer

Hourly pay rate: starting at $20

Benefits:

• Health insurance
• 401 (k) matching
• Paid time off
• Holiday pay
• Employee discount
• Uniform allowance
• Additional voluntary benefits

We offer a dynamic and supportive work environment, competitive salary and benefits, and opportunities for professional growth and development. If you are passionate about healthcare and enjoy working with patients,

Job Type: Full-time (expected 40hrs per week) In-office

8-hour shift

Weekends as needed

Medical Specialty:

Ophthalmology Schedule:

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