Medical Receptionist

Alliance Family Care LLC; Covington (GA); On-site; USD 32,000 - 40,000; Full time

Job summary

Alliance Family Care LLC in Covington, GA is seeking a friendly Medical Receptionist to be the welcoming face of the practice. You will greet patients, manage check-in/out, schedule appointments, and coordinate with insurance providers.

Ideal candidates have prior medical front office experience, knowledge of EHR (EPIC preferred), HIPAA compliance, and strong communication. High school diploma required; medical office certification is a plus.

Qualifications

• Prior experience in a medical reception/front desk role required.
• Knowledge of medical terminology and HIPAA compliance.
• Proficient with EHR and scheduling software (EPIC preferred).

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Schedule, confirm, and manage patient appointments using practice management software.
• Answer and direct incoming calls and take messages as needed.
• Verify insurance eligibility and collect co-pays at time of service.
• Maintain accurate patient records and demographics.
• Coordinate referrals and communicate with insurance providers.

Skills

Customer service

HIPAA compliance

Effective communication

Multitasking

Education

High school diploma or equivalent

Medical office certification (plus)

Tools

EPIC

EHR systems

Scheduling software

Job description

About the Role:

Alliance Family Care LLC is looking for a friendly and organized Medical Receptionist to be the welcoming face of our practice in Covington, GA. This is a great opportunity to join a patient-focused healthcare team where your communication skills and attention to detail truly make a difference every day.

Responsibilities:

• Greet and check in patients in a warm, professional manner
• Schedule, confirm, and manage patient appointments using practice management software
• Answer and direct incoming phone calls, taking messages as needed
• Verify patient insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records and demographic information
• Coordinate referrals and communicate with insurance providers as needed
• Ensure the front desk and waiting area remain organized and welcoming

Requirements:

• Prior experience as a medical receptionist or in a healthcare front office setting a must
• knowledgeable in medical terminology, insurance verification, and HIPAA compliance
• Proficiency with electronic health records (EHR) and scheduling software. EPIC preferred
• Strong verbal and written communication skills
• Ability to multitask and remain calm in a fast-paced clinical environment
• Compassionate, patient-centered attitude with a professional demeanor
• High school diploma or equivalent required; medical office certification a plus

About Us:

Alliance Family Care LLC is a trusted primary care provider serving the Covington, GA community with compassionate, comprehensive healthcare for patients of all ages. Our patients choose us for our personalized approach and commitment to building lasting relationships. We foster a supportive, team-oriented work environment where every staff member plays a vital role in delivering exceptional care.