Medical Front Desk & Patient Concierge

Alliance Family Care LLC; Covington (GA); On-site; USD 32,000 - 40,000; Full time

Job summary

Alliance Family Care LLC in Covington, GA is seeking a friendly Medical Receptionist to be the welcoming face of the practice. You will greet patients, manage check-in/out, schedule appointments, and coordinate with insurance providers.

Ideal candidates have prior medical front office experience, knowledge of EHR (EPIC preferred), HIPAA compliance, and strong communication. High school diploma required; medical office certification is a plus.

Qualifications

• Prior experience in a medical reception/front desk role required.
• Knowledge of medical terminology and HIPAA compliance.
• Proficient with EHR and scheduling software (EPIC preferred).

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Schedule, confirm, and manage patient appointments using practice management software.
• Answer and direct incoming calls and take messages as needed.
• Verify insurance eligibility and collect co-pays at time of service.
• Maintain accurate patient records and demographics.
• Coordinate referrals and communicate with insurance providers.

Skills

Customer service

HIPAA compliance

Effective communication

Multitasking

Education

High school diploma or equivalent

Medical office certification (plus)

Tools

EPIC

EHR systems

Scheduling software

Job description

Alliance Family Care LLC in Covington, GA is seeking a friendly Medical Receptionist to be the welcoming face of the practice. You will greet patients, manage check-in/out, schedule appointments, and coordinate with insurance providers.

Ideal candidates have prior medical front office experience, knowledge of EHR (EPIC preferred), HIPAA compliance, and strong communication. High school diploma required; medical office certification is a plus.