Medical Receptionist

Paylocity; Chambersburg (Franklin County); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Competitive 401(k) with matching

Health, dental, and vision insurance

Disability and life insurance

Flexible spending account

Generous paid time off

Job summary

Paylocity is seeking a Front Desk Representative for a busy ophthalmology practice. You will greet patients, handle check-ins/outs, schedule appointments, and support both clinical and administrative teams to ensure a smooth patient experience.

The role emphasizes strong communication, data entry, and exceptional customer service in a fast-paced in-person setting.

Qualifications

• Must have knowledge of medical terminology and office procedures.
• Experience in a medical administrative role is preferred.
• Excellent communication and interpersonal abilities are essential.
• Strong data entry and computer skills are required.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Greet patients, manage check-ins/check-outs, and answer questions with clarity and compassion.
• Schedule appointments, manage provider calendars, and keep workflows running smoothly.
• Answer calls, manage messages, verify patient information, and maintain records.
• Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Address patient concerns, elevate issues as needed, and ensure a positive experience.
• Collaborate with providers, clinical staff, administrative teams, and external partners.

Skills

Customer service

Communication

Data entry

Organizational skills

Interpersonal skills

Medical terminology

Office procedures

Teamwork

Education

High school diploma

Tools

EMR

Job description

Description

Join Our Dynamic Medical Team as a Medical Group Front Desk Representative!

Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group. We are seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience

Your Impact:

• Be the Patient's First Point of Contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
• Masterful Scheduling & Coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• Expert Communication & Organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial Accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem Solving & Patient Advocacy: Address patient concerns, elevate issues as needed, and ensure a positive experience.
• Team Collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:

• Reliability, a positive attitude, and excellent teamwork skills.
• Strong communication and interpersonal abilities.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills.
• Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.

Bonus Points:

• Prior experience in ophthalmology.
• Familiarity with Electronic Medical Records (EMR).

Hours: Vary

Perks & Benefits:

• Competitive 401(k) with matching.
• Comprehensive health, dental, and vision insurance.
• Disability and life insurance.
• Flexible spending account.
• Generous paid time off.

Important Details:

• Must be able to travel to multiple locations (if applicable).
• Availability for evenings and weekend rotations (if applicable- varies by practice).
• Ability to handle a high-volume practice.
• This position is in person.

We thrive on: Care for our patients and team, effective Collaboration, and a commitment to Elevate our standards.

Refocus is an equal opportunity employer and we value diversity.