Medical Receptionist

Bay State Physical Therapy; Boston (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bay State Physical Therapy in Boston, MA seeks a Medical Receptionist to join our boutique, patient-centered clinic. You will greet patients, schedule appointments, and verify insurance while explaining financial responsibilities.

The role supports clinic operations and maintains accurate records in a fast-paced environment. The ideal candidate has medical office experience, strong communication, and excellent organizational skills.

Qualifications

• Experience in a medical office, healthcare setting, or front desk role required.
• Knowledge of insurance verification and patient financial responsibilities preferred.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service.
• Answer phones and assist with scheduling appointments.
• Verify insurance benefits and explain patient financial responsibilities.
• Manage patient intake forms and maintain accurate records.
• Coordinate referrals, authorizations, and insurance approvals; support clinic operations and maintain efficient schedules.
• Assist with billing, payments, and administrative tasks.

Skills

Medical office experience

Insurance verification

Communication skills

Organizational skills

Multitasking

Job description

Advance your career as a Medical Receptionist at Bay State Physical Therapy in Boston , MA.

We call this our “luxury boutique” clinic – tiny, but mighty. Located in Boston’s Ink Block development, our space is surrounded by restaurants, Tatte, CorePower Yoga, a beer garden, and the largest Whole Foods in the country. We’re also within walking distance of both the Red and Orange Lines.

What You'll Do

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvalsSupport clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

What We're Looking For

• Experience in a medical office, healthcare setting, or front desk role required
• Knowledge of insurance verification and patient financial responsibilities preferred
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment

Why Join Us?

• Supportive, team-oriented culture
• Opportunities for career growth and professional development
• Meaningful work that helps improve patients' lives every day
• Collaborative environment where teamwork and patient care come first

Bay State Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

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