Medical Reception & Registration Specialist

Jobtailor; Algonquin (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

Jobtailor in Algonquin, IL is seeking a Medical Receptionist to support front desk operations, manage patient check-in, schedule appointments in Epic, and route messages. You will welcome visitors, protect patient privacy, and ensure accurate demographics and insurance data.

Responsibilities include cashiering, posting payments, handling mail, supplies, and coordinating with clinical staff. A high school diploma and experience with Epic software are preferred; strong communication is essential.

Qualifications

• Front desk medical reception experience is preferred.
• Ability to manage multiple tasks and prioritize duties.
• Strong written and verbal communication skills.

Responsibilities

• Answer incoming telephone calls, determine callers' purposes, forward calls, and route Epic Messages to nursing and providers
• Retrieve and route voicemail messages
• Answer questions about the organization, physicians, services, addresses, directions, and other information
• Welcome on-site visitors, determine the nature of business, announce visitors, monitor access, and issue passes
• Receive, sort, and route mail and publications
• Order, receive, and maintain office supplies
• Maintain fax machines and route incoming and outgoing faxes
• Create and print fax cover sheets, memos, correspondence, reports, and other documents
• Schedule patient appointments
• Complete patient registration and check-in processes in Epic
• Load, verify, and update patient demographics and insurance coverage
• Collect HIPAA and consent documents and route them to Medical Records
• Review Epic alerts and refer patients to a PFC when necessary
• Collect and post co-payments and self-pay obligations in Epic
• Provide estimated self-pay obligations when appropriate
• Perform cashiering, online payment posting, payment deposits, cash drawer balancing, and petty cash counts
• Assist patients with MyChart signup and activation
• Reply to and close MyChart messages
• Safeguard patient privacy and confidentiality
• Prepare daily routes for upcoming appointments
• Review work queues and correct patient registration errors
• Utilize Epic waitlists according to provider preference
• Review and update daily no-shows and cancellations
• Maintain clean reception and lobby areas
• Perform other assigned clerical and administrative duties

Skills

Interpersonal Communication

Medical Reception Experience

Good Written Communication

Education

High School diploma or equivalent

Tools

Epic

MyChart

Job description

Jobtailor in Algonquin, IL is seeking a Medical Receptionist to support front desk operations, manage patient check-in, schedule appointments in Epic, and route messages. You will welcome visitors, protect patient privacy, and ensure accurate demographics and insurance data.

Responsibilities include cashiering, posting payments, handling mail, supplies, and coordinating with clinical staff. A high school diploma and experience with Epic software are preferred; strong communication is essential.