Medical Programs Supervisor – Health Services Ops

University of Wisconsin-Madison; Madison (WI); On-site; USD 59,000 - 72,000; Full time

Job summary

University Health Services (UHS) is seeking a Medical Program Assistant Supervisor (MPA Supervisor) to contribute to the day-to-day operation of Medical Services through the direct supervision of Medical Program Assistant staff and the coordination of administrative and program support functions.

Working closely with clinic leadership and departmental teams, the MPA Supervisor plays a key role in supporting a broad range of administrative and operational activities within Medical Services.

Qualifications

• Minimum of 2 years of direct supervisory experience.
• Experience in staff training and development.
• Experience in healthcare, healthcare administration, clinic operations or a related healthcare setting.
• Proficiency with Microsoft applications, including Word, Excel and Outlook.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to manage competing priorities, meet deadlines, and maintain a high level of accuracy.

Responsibilities

• Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement.
• Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies.
• Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications.
• May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees.
• Contributes to the preparation of proposals for funding and/or funding continuation from outside sponsors.
• Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures.
• May assist in the development and monitoring of the unit or program budget and approve unit expenditures.

Skills

Supervisory experience

Staff training

Healthcare experience

Microsoft Office

Written and verbal communication

Organizational skills

Education

Bachelor's degree (preferred)

Job description

University Health Services (UHS) is seeking a Medical Program Assistant Supervisor (MPA Supervisor) to contribute to the day-to-day operation of Medical Services through the direct supervision of Medical Program Assistant staff and the coordination of administrative and program support functions.

Working closely with clinic leadership and departmental teams, the MPA Supervisor plays a key role in supporting a broad range of administrative and operational activities within Medical Services.