Medical Program Assistant - Surgery Admin

Universities of Wisconsin; Madison (WI); Hybrid; USD 27,000 - 39,000; Full time

Job summary

University of Wisconsin-Madison is seeking a Medical Program Assistant within the Department of Surgery to coordinate complex daily activities supporting teaching, research, clinical care, outreach, and service. The role requires exceptional organizational and communication skills and thrives in a collaborative administrative team.

The position may involve in-person work on campus and some remote/offsite tasks.

Qualifications

• Experience providing administrative support in a professional setting.
• At least two years of customer service experience.
• Strong verbal, written, and organizational skills.
• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint), Google Suite and other computer-based administrative management systems.
• Outstanding organizational skills and attention to detail.

Responsibilities

• Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff.
• Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel.
• Coordinates with senior management to define program goals and fiscal objectives.
• Serves as the primary contact and subject matter expert for specified program policies and procedures.
• Identifies opportunities for program improvements and makes recommendations to the appropriate entities.
• Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports.
• Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring.

Skills

Administrative support

Customer service

Communication

Organization

Attention to detail

Education

High School Diploma

Tools

Microsoft Office

Google Suite

Job description

University of Wisconsin-Madison is seeking a Medical Program Assistant within the Department of Surgery to coordinate complex daily activities supporting teaching, research, clinical care, outreach, and service. The role requires exceptional organizational and communication skills and thrives in a collaborative administrative team.

The position may involve in-person work on campus and some remote/offsite tasks.