Administrative Assistant - Dept of Surgery

University of Wisconsin-Madison; Madison (WI); Híbrido; USD 27.000 - 39.000; Jornada completa

Descripción de la vacante

The Department of Surgery at the University of Wisconsin–Madison is seeking a Medical Program Assistant to support our faculty and staff. You will coordinate complex daily activities that enable teaching, research, clinical care, outreach, and service while thriving in a collaborative, service-oriented environment.

Responsibilities include scheduling, resource coordination, and maintaining records. This role involves in-person work with some remote possibilities and requires strong communication

Formación

• Experience providing administrative support in a professional setting.
• At least two years of customer service experience.
• Strong verbal, written, and organizational skills.
• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint), Google Suite and other computer-based administrative management systems.
• Outstanding organizational skills and attention to detail.

Responsabilidades

• Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff.
• Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel.
• Coordinates with senior management to define program goals and fiscal objectives.
• Serves as the primary contact and subject matter expert for specified program policies and procedures.
• Identifies opportunities for program improvements and makes recommendations to the appropriate entities.
• Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports.
• Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring.

Conocimientos

Administrative support

Customer service

Microsoft Office

Google Suite

Written and verbal communication

Organizational skills

Educación

High School Diploma

Herramientas

Outlook

Word

Excel

PowerPoint

Descripción del empleo

Salary:

Current Employees: If you are currently employed at any ofthe Universities of Wisconsin, log in to Workday to apply throughthe internal application process.

Job Category:

University Staff

Employment Type:

Regular

Job Profile:

Medical Program Assistant

Job Summary:

The Department of Surgery offers a unique opportunity for a MedicalProgram Assistant to support our faculty and staff. In this dynamicrole, you will coordinate complex daily activities that enable ourteam to excel in teaching, research, clinical care, outreach, andservice.

We are seeking someone with outstanding organizational andcommunication skills, both written and verbal, who thrives in acollaborative, service-oriented environment. If you are strategic,innovative, and ready to contribute to a high-performingadministrative team, we would love to have you join our team!

The Department of Surgery is comprised of multiple divisions, eachwith a primary focus. By applying for this position, applicants maybe considered for multiple Medical Program Assistant vacancieswithin the Department of Surgery at the School of Medicine andPublic Health.

• This position may require some work to be performed in-person,onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.
• Work Schedule: Monday through Friday 8:00a.m.- 4:30p.m.
• This position has been identified as a position of trust withaccess to vulnerable populations. The selected candidate will berequired to pass an initial caregiver check to be eligible foret employment under the Wisconsin Caregiver Law and every fouryears.

Key Job Responsibilities:

• Acts as the primary liaison for providers or programs andrefers stakeholders to providers, agencies, patients, andstaff
• Schedules logistics and secures or distributes resources forprogram meetings, department events, conferences, and travel
• Coordinates with senior management to define program goals andfiscal objectives
• Serves as the primary contact and subject matter expert forspecified program policies and procedures
• Identifies opportunities for program improvements and makesrecommendations to the appropriate entities
• Assists in coordinating the complex daily activities ofproviders or program(s) by entering information into databases,maintaining files and materials, and preparing reports
• Performs administrative tasks including telephone customerservice, word processing, transcribing, filing, andcalendaring

Department:

School of Medicine and Public Health, Department of Surgery

The Wisconsin Department of Surgery is one of the leading surgicalprograms in the nation, excelling in patient care, surgicaleducation, and surgical research. We are composed of more than 130full-time faculty across 10 divisions and nearly 200 additionalstaff who support our mission. Our surgeons perform almost 20,000operations per year for pediatric and adult patients. Training thenext generation of surgeons and clinician-scientists is integral inour department, with more than 100 residents and fellows trainedeach year. The department is consistently among the top surgeryprograms with extramural research funding, ranking seventhnationally in NIH funding over the last 10 years.

Working in the Wisconsin Department of Surgery provides theopportunity to collaborate with exceptional people to achieveextraordinary results. Our administrative staff plays a key role insupporting and enhancing the exceptional work being done on a dailybasis.

Compensation:

The starting hourly wage for the position is $24.00 per hour; butis negotiable based on experience and qualifications.

Employees in this position can expect to receive benefits such asgenerous vacation, holidays, and sick leave; competitive insurancesand savings accounts; retirement benefits. refer to the campus benefits webpage.

SMPH University Staff Benefits Flyer 2026

Required Qualifications:

• Experience providing administrative support in a professionalsetting
• At least two years of customer service experience
• Strong verbal, written, and organizational skills
• Proficient in Microsoft Office (Outlook, Word, Excel andPowerPoint), Google Suite and other computer-based administrativemanagement systems
• Outstanding organizational skills and attention to detail

Preferred Qualifications:

• Knowledge of and experience in a clinical setting, UW Health,UW-Systems, or School of Medicine and Public Health
• At least two years of customer service experience in an officesetting, healthcare setting, higher education or related field
• Experience with travel arrangements and travelreimbursements

Education:

H.S. Diploma preferred

No Visa Sponsorship:

University sponsorship is not availablefor this position, including transfers of sponsorship and TN visas.The selected applicant will be responsible for ensuring theircontinuous eligibility to work in the United States (i.e. a citizenor national of the United States, a lawful permanent resident, aforeign national authorized to work in the United States withoutthe need of an employer sponsorship) on or before the effectivedate of appointment. [This position is an ongoing position thatwill require continuous work eligibility OR This position iscurrently scheduled to end DATE and will require eligibility towork until that time]. If you are selected for this position youmust provide proof of work authorization and eligibility towork.

No J1 Waiver:

The department will not be able to support arequest for a J-1 waiver. If you choose to pursue a waiver andapply for our position, neither the UW nor UWMF will reimburse youfor your legal or waiver fees.

Contact Information:

Robyn Dunkerley, [e-mail] , 608-262-7227

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE forfurther information.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation forUW-Madison. We value the contributions of each person and respectthe profound ways their identity, culture, background, experience,status, abilities, and opinion enrich the university community. Wecommit ourselves to the pursuit of excellence in teaching,research, outreach, and diversity as inextricably linkedgoals.

The University of Wisconsin-Madison fulfills its public mission bycreating a welcoming and inclusive community for people from everybackground - people who as students, faculty, and staff serveWisconsin and the world.

The University of Wisconsin-Madison is an Equal OpportunityEmployer.

Qualified applicants will receive consideration for employmentwithout regard to, including but not limited to, race, color,religion, sex, sexual orientation, national origin, age, pregnancy,disability, or status as a protected veteran and other bases asdefined by federal regulations and UW System policies. We promoteexcellence by acknowledging skills and expertise from allbackgrounds and encourage all qualified individuals to apply. Formore information regarding applicant and employee rights and toview federal and state required postings, visit the HumanResources Workplace Poster website.

To request a disability or pregnancy-related accommodation for anystep in the hiring process (e.g., application, interview,pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division youare applying to. Please make your request as soon as possible tohelp the university respond most effectively to you.

Employment may require a criminal background check. It may alsorequire your references to answer questions regarding misconduct,including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identitiesof applicants who request confidentiality in writing, except thatthe identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

The AnnualSecurity and Fire Safety Report contains current campus safetyand disciplinary policies, crime statistics for the previous 3calendar years, and on-campus student housing fire safety policiesand fire statistics for the previous 3 calendar years. UW-Madisonwill provide a paper copy upon request; please contact the University of Wisconsin PoliceDepartment .