Medical Practice Patient Representative - Gastro - Ridgefield, CT

Nuvance Health Med Practice CT; Ridgefield (CT); On-site; USD 4,436,000 - 9,726,000; Full time

Benefits offered by this job

PTO

Health, Dental and Vision Coverage

Health Savings Account

401(k) Retirement Plan

Life and AD&D insurance

Wellness Programs

Employee Assistance Program

Team Member Discounts

Job summary

Northwell Health in Ridgefield, CT is seeking a Medical Practice Patient Representative for the Gastro department. This full-time role supports clerical and administrative tasks and coordinates patient care activities at the practice.

You will greet patients, verify demographics and insurance, handle phone calls, and schedule appointments while maintaining accurate records in the EMR system. Strong communication and data-entry skills are essential for success.

Qualifications

• High School graduate or equivalent is required.
• Microsoft Office Suite experience preferred.
• Data entry and excellent written and verbal communication skills required.
• Minimum experience: six months.

Responsibilities

• Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
• Ensures accuracy of patient's information, including demographics and insurance.
• Answers phones, routes calls, takes messages, and ensures accurate communication in person and via the EMR system.
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Schedules and reschedules appointments according to office protocols.
• Monitors applications and manages worklists as applicable.
• Collects co-pays and reconciles money for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Performs intake and processing of medical records and other documentation where applicable.
• Fulfills all compliance responsibilities related to the position.
• Maintains and models the organization values.
• Demonstrates regular, dependable, and predictable attendance.
• Performs other duties as required.

Skills

Communication skills

Data entry

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees —including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

$500 Sign On Bonus (External Candidates Only).

Medical Practice Patient Representative - Gastro - Ridgefield, CT - Full time - 8:45am - 5:15pm Monday - Friday

Summary

Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities

• 1. Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
• 2. Ensures accuracy of patient's information, including demographics and insurance.
• 3. Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system
• 4. Registers, verifies, and schedules patient appointments, testing, and referrals.
• 5. Schedules and reschedules appointments according to office protocols
• 6. Monitor applications and manage worklists as applicable.
• 7. Collects co-pays and reconciles money for deposit.
• 8. Obtains and coordinates record retrieval for new and established patients.
• 9. Performs intake and processing of medical records and other documentation where applicable.
• 10. Fulfills all compliance responsibilities related to the position.
• 11. Maintains and Models the Organization values.
• 12. Demonstrates regular, dependable, and predictable attendance.
• 13. Performs other duties as required.

Education Skills Experience

Required: High School graduate or equivalent. Microsoft Office Suite experience preferred, Data Entry, Excellent Communication Skills (written and verbal). Minimum Experience: Six months.

Other Information

Ability to travel between practices as needed.

Salary Range: $18.13 - $34.50 Hourly

Available benefits include: Paid Time Off (PTO); Medical, Dental and Vision Coverage; Health and Dependent Care Flexible Spending Accounts; Health Savings Account; 401(k) Retirement Plan; Basic Life and AD&D insurance; Wellness Programs; Employee Assistance Program; and Team Member Discounts. Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.