Medical Practice Patient Representative (Clerical Assistant) -NHMP Float Team Region C (Norwalk)

Northwell Health; Danbury (CT); On-site; USD 25,000 - 48,000; Full time

Job summary

Northwell Health in Norwalk, CT is seeking a Medical Practice Patient Representative (Clerical Assistant) to provide clerical and administrative support in a multi-department physician practice. You will coordinate patient care activities and help ensure smooth offices in Primary Care, Surgical and Specialty settings.

This role requires a High School Diploma or GED and at least 1 year of customer-related experience; healthcare experience is preferred.

Qualifications

• 1 year customer related experience required
• Preferred: 1+ years of healthcare experience

Responsibilities

• Ensures accuracy of patient's information, including demographics and insurance.
• Performs reception of customers and communicates pleasantly and effectively.
• Answers phones, routes calls, take messages, conveys information, and assures accurate communication.
• Registers, verifies and schedules patient appointments, testing, and referrals.
• Reschedules cancelled, no show, tickler appointments.
• Processes record requests, including the copying, billing, charging and recording.
• Collects co-pays and reconciles moneys for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Presents a professional appearance and image.

Skills

Customer service

Education

High School Diploma/GED or equivalent

Job description

Description

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

$500 Sign On Bonus (External Hires Only)

Description

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

$500 Sign On Bonus (External Hires Only)

Title:

Medical Practice Patient Representative (Clerical Assistant) -NHMP Float Team Region C (Norwalk) - Float Differential $ Included - 8-hour shifts between 8:00am - 5:00pm.

Exciting opportunity for a candidate looking to gain experience in all different types of medicine - Primary Care, Surgical, Specialty.

• Must have reliable transportation - Float Pool employees provide coverage to medical offices that are in need of coverage. Great way to network, develop your skills and work in various medical departments - Primary Care, Specialty & Surgical Offices, etc.
• Region C: Will cover medical offices/departments in the following towns: Wilton, Norwalk, New Canaan, Darien & Westport.

Summary:

Provides clerical and administrative support and coordinates the patient care activities for physician practice.

Responsibilities

• Ensures accuracy of patient's information, including demographics and insurance.
• Performs reception of customers and communicates pleasantly and effectively.
• Answers phones, routes calls, take messages, conveys information, and assures accurate communication.
• Registers, verifies and schedules patient appointments, testing, and referrals.
• Reschedules cancelled, no show, tickler appointments.
• Processes record requests, including the copying, billing, charging and recording.
• Collects co-pays and reconciles moneys for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Completes audits as assigned.
• Performs intake and processing of medical records and other documentation and correspondence via eFax.
• Presents a professional appearance and image.
• Fulfills all compliance responsibilities related to the position.
• Maintains and Model Nuvance Health Values.
• Demonstrates regular, reliable and predictable attendance.
• Performs other duties as required.

Education Required:

High School Diploma/GED or equivalent

• 1 year customer related experience required
• Preferred: 1+ years of healthcare experience

Salary Range: $18.13 - $34.50 Hourly (Pay rate per years of relative experience)