Medical Practice Manager

ReFocus Eye Health; College Park (MD); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

ReFocus Eye Health is seeking a dynamic Practice Manager to direct daily clinical operations and drive strategic growth across multiple regional locations. This leadership role bridges clinical staff, executive leadership, and multi-site providers to deliver premier patient care.

Responsibilities include optimizing workflows, ensuring regulatory compliance, managing facilities and EMR, developing budgets, and fostering a high-performance culture.

Qualifikationen

• Bachelor’s degree is required.
• 1–3 years of direct healthcare operations or multi-site leadership experience.
• Proficiency with Windows-based business applications and EMR software.
• Strong verbal and written communication, and ability to build cross-functional relationships.

Aufgaben

• Direct day-to-day administrative and clinical workflows across multiple sites to maximize efficiency and patient throughput.
• Establish and enforce quality assurance protocols to ensure regulatory compliance.
• Oversee facility maintenance, equipment procurement, and EMR usability and reliability.
• Lead culture and personnel management to foster a collaborative, high-performance environment.
• Partner with executive leadership to manage budgets, revenue targets, and strategic expansion.
• Manage complex multi-site physician schedules and support strong working relationships with clinical providers.
• Coordinate with HR, Billing/Revenue Cycle, and Marketing to align organizational processes.

Kenntnisse

Communication skills

Leadership

Problem solving

Cross-functional collaboration

Ausbildung

Bachelor’s degree

Advanced degree (MBA/MD/MPH)

Tools

Nextech EMR

Windows-based applications

Jobbeschreibung

Executive Overview

A premiere, rapidly expanding specialty medical group is seeking a dynamic, results-driven Practice Manager to direct daily clinical operations and advance our strategic growth initiatives across multiple regional locations.

This leadership position is ideal for an energetic healthcare professional dedicated to operational efficiency, clinical quality, and team culture. Serving as a vital operational bridge between clinical staff, executive leadership, and multi-site providers, you will ensure our practice delivers premier patient care while achieving organizational milestones.

Core Leadership & Operational Responsibilities

• Workflow Optimization: Direct day-to-day administrative and clinical workflows across multiple practice sites to maximize operational efficiency and patient throughput.


• Regulatory Compliance: Establish and enforce rigorous quality assurance protocols, ensuring complete adherence to state, federal, and healthcare industry regulations.


• Resource & Systems Administration: Oversee facility maintenance, medical equipment procurement, and ongoing health/usability of office technology and EMR systems.

Staff Leadership & Team Building

• Culture & Personnel Management: Lead, mentor, and motivate practice personnel to cultivate a collaborative, high-performance work environment.


• Workforce Planning: Oversee staff scheduling, address interpersonal dynamics, and drive team development and retention initiatives.

Strategic Growth & Administrative Integration

• Fiscal & Strategic Management: Partner with the executive operations team and Medical Director to build and manage practice budgets, execute business expansion plans, and drive revenue targets.


• Provider Relations: Manage complex multi-site physician schedules and support strong working relationships among clinical providers.


• Cross-Departmental Coordination: Serve as the primary operational liaison to internal business units, including Human Resources, Billing/Revenue Cycle, and Marketing, ensuring aligned organizational processes.

Patient Experience & Relations

• Patient Advocacy: Lead patient service initiatives and serve as the primary escalation point for complex patient inquiries, striving for swift, high-satisfaction resolutions.

Minimum Requirements

Qualifications & Experience Requirements

• Education: Bachelor’s degree from an accredited four-year college or university required.


• Management Experience: Minimum of 1–3 years of direct healthcare operations or clinical leadership experience (multi-site management background preferred).


• Technical Proficiency: Proficiency with Windows-based business applications and Electronic Medical Records (EMR) software.


• Core Competencies: Outstanding verbal/written communication, complex problem-solving capabilities, and proven success building cross-functional working relationships.

Preferred Credentials

• Advanced degree (Master’s in Healthcare Administration, MBA, or related field).


• Direct proficiency with Nextech EMR software.


• Demonstrated track record of scaling multi-location clinical practices.