Medical Practice Administrator

Confidential; Florida; On-site; USD 120,000 - 180,000; Full time

Job summary

Confidential is seeking an experienced Practice Administrator to lead and grow a medical practice. This executive role requires strong business acumen, operational excellence, and people leadership to enhance patient care and financial performance.

The administrator will partner with the physician owner, drive performance, implement scalable systems, and oversee clinical and administrative operations, HR, and revenue cycle activities.

Qualifications

• Executive leadership experience in a medical practice.
• Proven track record of driving growth, profitability, and operational scale.
• Strong HR, payroll, billing, and vendor management skills.
• Data-driven with KPI establishment and monitoring.
• Interest in AI, automation, and technology adoption.

Responsibilities

• Lead growth strategy to increase revenue and expand services.
• Partner with physician owner on strategic planning and goals.
• Own operational performance and execute initiatives.
• Build scalable systems, reporting, and accountability.
• Oversee daily clinical and administrative operations for efficiency.
• Manage talent, recruitment, onboarding, and retention.
• Oversee AR/AP, medical billing, and revenue cycle management.
• Establish KPIs across financial, operational, clinical, and patient experience.
• Monitor budgets, expenses, and financial performance.
• Ensure compliance with healthcare regulations and credentialing.

Skills

Strategic leadership

Healthcare operations

HR and talent management

Revenue cycle & billing

Financial acumen

Stakeholder communication

Education

Bachelor's degree in Business/Healthcare Admin

Tools

ModMed (Modernizing Medicine)

Job description

We are seeking a dynamic, experienced Practice Administrator with a proven track record of successfully leading, improving, and growing medical practices. This is an executive-level leadership opportunity for an individual who brings strong business acumen, operational expertise, financial discipline, and exceptional people leadership.

The Administrator will serve as a strategic operational partner to the physician owner, taking ownership of practice performance, identifying opportunities, making informed recommendations, and driving execution.

The successful candidate will be a visible, hands-on leader who leads by example and embodies a service leadership approach. This individual will establish accountability, build trust, and create an environment where high performance, collaboration, and exceptional patient care coexist.

Key Responsibilities

• Lead the overall growth strategy of the practice, identifying opportunities to increase revenue, improve profitability, expand services, and strengthen market position.
• Partner closely with the physician owner on strategic planning, business development, expansion initiatives, and long-term organizational goals.
• Take ownership of operational performance and drive execution of strategic initiatives.
• Build and implement scalable systems, processes, reporting structures, and accountability mechanisms to support continued growth.
• Oversee daily clinical and administrative operations while maintaining high standards of efficiency, accountability, and patient service.
• Anticipate and troubleshoot operational, personnel, financial, and patient-related challenges, developing practical and timely solutions.
• Effectively diffuse challenging situations using sound judgment, communication, professionalism, and emotional intelligence to achieve positive resolutions.
• Build an environment where patients feel heard, respected, valued, and confident in the care and service they receive, strengthening patient trust and long-term loyalty.
• Serve as a trusted resource for employees and leadership when addressing sensitive or complex issues.
• Lead human resources functions, including recruitment, onboarding, employee relations, performance management, retention, and staff development.
• Oversee accounts receivable, accounts payable, medical billing, collections, and revenue cycle management.
• Establish, monitor, and assess KPIs across financial, operational, clinical, employee, and patient-experience functions.
• Analyze KPI results to identify trends, opportunities, and areas requiring improvement, then develop and implement appropriate action plans.
• Monitor financial performance, budgets, revenue, expenses, and operational metrics to support informed business decisions.
• Negotiate and manage contracts with vendors, payers, service providers, and other business partners.
• Ensure compliance with applicable healthcare regulations, policies, and industry standards.
• Oversee provider credentialing, enrollment, and related administrative requirements.
• Evaluate and optimize workflows to improve productivity, patient experience, employee effectiveness, and overall practice performance.
• Develop and execute marketing and business development initiatives supporting dermatology and aesthetic services.
• Identify and implement AI, automation, and emerging technologies to improve efficiency, patient communication, data collection, collections, and administrative processes.
• Establish performance benchmarks and reporting systems to ensure the practice is prepared for continued expansion.
• Recruit, mentor, develop, and retain a high-performing team while fostering a culture of accountability, collaboration, respect, and excellence.

Qualifications

• Proven leader with a demonstrated track record of growing revenue, improving profitability, developing high-performing teams, and implementing operational infrastructure within a medical practice.
• Minimum of three years of progressive leadership experience in a medical practice setting.
• Strong experience in HR, accounts receivable, accounts payable, medical billing, revenue cycle management, credentialing, compliance, contract negotiations, and marketing.
• Demonstrated ability to establish and assess KPIs and use data to drive operational and financial decisions.
• Innovative and enthusiastic about implementing AI, automation, and technology solutions that improve practice efficiency and performance.
• Strong relationship builder who can develop trust and credibility with physicians, employees, patients, vendors, and business partners.
• Exceptional communication, problem-solving, conflict-resolution, and interpersonal skills.
• Demonstrated ability to anticipate challenges, troubleshoot effectively, and turn difficult situations into positive outcomes.
• Strong executive presence and business acumen, with the ability to understand the relationship between clinical operations, financial performance, employee engagement, patient experience, and practice growth.
• Ability to work collaboratively with a physician owner while taking independent ownership of operational priorities and execution.
• Experience with Modernizing Medicine (ModMed) is strongly preferred.

Experience & Education

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field or equivalent experience.
• Minimum of three years of executive management experience in a medical practice setting.
• Demonstrated leadership responsibility for medical practice operations, financial performance, human resources, and growth.