Medical Practice Coordinator: Authorizations & Scheduling

Montefiore-Einstein-Advanced-Care; New York (NY); On-site; USD 34,572 - 49,240; Full time

Job summary

Montefiore Einstein Advanced Care is seeking a Medical Office Assistant (MPA) to manage front desk operations, verify insurance, obtain prior authorizations, and coordinate patient appointments. The role acts as a liaison among providers, insurers, and patients to ensure smooth, compliant care delivery.

The candidate will greet patients, manage referrals, collect payments, and support scheduling for procedures while maintaining HIPAA and OSHA compliance across the site.

Qualifications

• High School Diploma required.
• 1–3 years of relevant experience preferred (Tier dependent).
• Experience with EPIC or similar EMR is a plus.
• Knowledge of HIPAA and OSHA standards is required.

Responsibilities

• Greet patients upon arrival and direct to appropriate department.
• Verify insurance coverage and collect patient information.
• Obtain prior authorizations for medications, procedures, and tests as needed.
• Coordinate provider schedules, referrals, and follow-up appointments.
• Schedule surgical procedures and explain financial responsibilities to patients.
• Answer and redirect phone calls to the appropriate department.

Skills

Customer service

Communication skills

HIPAA knowledge

Education

High School Diploma

AS degree preferred

Tools

EPIC

HIPAA compliance

OSHA compliance

Job description

Montefiore Einstein Advanced Care is seeking a Medical Office Assistant (MPA) to manage front desk operations, verify insurance, obtain prior authorizations, and coordinate patient appointments. The role acts as a liaison among providers, insurers, and patients to ensure smooth, compliant care delivery.

The candidate will greet patients, manage referrals, collect payments, and support scheduling for procedures while maintaining HIPAA and OSHA compliance across the site.