Medical Practice Assistant – Patient Services

Mass General Brigham; United States; On-site; USD 24,000 - 32,000; Part time

Job summary

Mass General Brigham's McLean Hospital site seeks an administrative/clinical support professional to facilitate patient flow, scheduling, check-in/out, and billing processes under general supervision. Duties include handling calls, maintaining records, and coordinating with care teams onsite in the United States.

Candidates should have a high school diploma or equivalent and healthcare office experience is preferred. Per diem, daytime shifts, onsite at 115 Mill Street.

Qualifications

• High School Diploma or Equivalent required.
• Healthcare office experience 0–1 year required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
• May monitor patients in waiting room and respond to any needs for information.
• Assists in patient flow processes.

Skills

Office Suite

Phone system use

Written communication

Time management

Organization

Education

High School Diploma or Equivalent

Job description

Mass General Brigham's McLean Hospital site seeks an administrative/clinical support professional to facilitate patient flow, scheduling, check-in/out, and billing processes under general supervision. Duties include handling calls, maintaining records, and coordinating with care teams onsite in the United States.

Candidates should have a high school diploma or equivalent and healthcare office experience is preferred. Per diem, daytime shifts, onsite at 115 Mill Street.